Question about Sony Z310a Cellular Phone

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My inside screen will not show anything. i can receive and send calls bu dont know who im calling. ive never dropped it, gotten it wet, or damaged it in any way .help

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  • maroonghia Mar 16, 2009

    Exact same problem,
    phone works, inside screen does not.
    never dropped, gotten wet, it is well taken care of.
    the outside screen works fine.
    i am also concerned about getting all of my contacts out of the phone, but cant see any menus to extract them.


  • Anonymous Apr 02, 2009

    The inside display is completely blank. If I take out the battery, leave it out for about ten to twenty seconds and put it back in again, I will get the screen back sometimes. But this only lasts until the phone is closed. Sometimes it will simply die while it's still open. You can watch the pixels crawl across the screen like each one is dying in turn.

  • Anonymous Apr 07, 2009

    My Sony Z310a did the same thing, around Janurary 15, 2009. No screen, but get calls.

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To save contacts on a z310a that has a broken screen, do the following: 1.From standby, (make sure the backlight is lit up) press the center button once 2. Press down once to go to address book 3. Press center button to enter address book 4. Press RIGHT select button (upper right button with line through it) to select options. 5. Press down FIVE (5) times to go to Advanced 6. Press center button to go into Advanced 7. Press down FIVE (5) times to go to Copy To SmartChip 8. Press LEFT select button to enter 9. Press LEFT select button to select "Copy All" 10. Press LEFT select button to confirm. Wait a couple of minutes to make sure all your contacts were transferred.

Posted on Jun 01, 2009

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