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Check for power at your outlet; a tripped GFI or a tripped breaker in your panel box may be the cause if the outlet is dead. If the outlet is good then you know it is the electric smoker.
Throw it away and buy a new one made by a different company. I just tried to call Masterbuilt and after a 45 minute wait got an overseas call center with a person who could barely speak English and I couldn't understand. I will not do business whit a company that does not think better about their customers than this.
Hi sally mako...
Make sure your breaker is strong enough to handle the ampreage draw of the smoker element.
Try a different receptical with a known larger breaker...
If still kicks the breaker, then remove the electric plug from the receptical and check all connections on the element and controls to make sure they are not corroded or broken and shorting out.
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I assume you are referring to the auger motor. If so, have you checked the electric receptacle the g=auger motor is plugged into? Plug another electric appliance, like a lamp into the receptacle to see if the lamp works. If not, look for a tripped circuit breaker in your home's breaker panel. If one is tripped, make sure nothing is plugged into the offending receptacle and reset the breaker. Plug the auger motor back in to see if the breaker trips again. If does, there's an electrical issue with the auger motor or the cord.
If none of the above is the problem, i have included a link to Traeger Industries website. There you can find and download the Owners Manual for your Grill-Smoker, which also has a Trouble Shooting Section.
Try a different outlet, maybe the breaker is bad with the one you are using. The hot rod could be bad as this seems to be a problem with Treager grills. They should be under warrenty so call and have one sent to you. To check the hot rod, unplug your grill and the reach up from the bottom and unplug the purple wire. Plug the grill back in and see if it will start. If it does, it is the hot rod.
Hi,
GFCI breaker tend to wearout and become more sensitive after time and use. Motor loads are especially hard on them. Also resistance loads such as heating elements. Your smoker may be pulling a bit more electric than it used too.
Check the power draw of the smoker when operating, if it is high then fuigure out why. It it is normal then replace the braker. Use a regular breaker if the GFCI is not required, or run a cord from an outlet that is not on a GFCI breaker.
Dip wood chips/chunks in boiling hot water for a few minutes if you're in a hurry or allow to to soak in tap water for about an hour if you have plenty of time. Either way, place the soaked chips around and under the heating element at the bottom. Don't throw out the water; heat it up and pour it in the water pan. Heating it up to boil will give your smoker a good head start. I've been doing that on my char-broil smoker for years.
I have used the charbroil bullet electric H2O smokers for years (wore 2 out - currently on my 3rd). I won't use anything else (having used many, many others - HOWEVER - as with every product made there are things to watch or overcome. Learn to use it properly and look forward to many years of great BBQ.
Ambient (outside) air temp below 70 (depending on wind also) will affect these smokers drastically - highly recomend getting or making a "smoker blanket" (got mine at cabelas years back - if you can't find one welding blankets from an industrial supply store can be made into one) to insulate the sides - this drastically reduces heat loss and reduces the electrical load.
Another MAJOR mistake many people make is extension cords - avoid the use of them at all if possible - if not possible then purchase the heaviest gauge you can find.
Always pre-heat your smoker - Always use boiling water (or other liquid) in the H2O pan added after smoker is pre-heated - Always minimize opening the smoker once cooking has begun.
The heater element can be cleaned when cold with a very mild detergent and room temp water.
If you have the large 2 rack but are only smoking enough to use a small amount of rack space on only one rack remember that you are heating a whole lot of air - i have a couple (different size) wood boxes wrapped in foil to take up excess air space - this means less air volume to be heated and better heat control - DO NOT use cardboard boxes or other low temp combustable items in the box construction!
Make sure the house outlet you are plugging into is a 3-prong GROUNDED outlet on a 20 amp breaker.
Finally, make sure your smoker is level and remember there can be up to a 20 degree cooking temp swing in temp between the bottom rack and top rack (top rack 5-20 degrees hotter than bottom).
The heater element will cycle on and off during normal use.
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