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Hi, - To unlock (if forgot or lost lock code) you can unlock it using a master code. - To get the master code i need the IMEI code of your mobile phone. - With the help of this IMEI code we can get the master code of your mobile and unlock the mobile and reset it with a new password. - The IMEI number can usually be found on the sticker underneath the battery or by typing *#06# into the phone keypad.
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if you enter wrong password for more then 5 times,it ll ask u to enter the puk number....now call your customer care and get the puk number...enter the puk number in the space given for password....thats it...problem is fixed If you had locked your mobile then update the formware all saved passwords will be deleted
If your kid forgot the pass word it is difficult to fix if you don't have a tools technicians using a device for mobile phone to reset the settings of the phone to back to normal and the password will be 12345 this is the standard password.. Go to the technician shop or cell phone repair shop to unlock the password. That will be the last option.