Question about Datalogic Gryphon D200 (901661076) Handheld

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Scanner isn't scanning all the time

We have scanner that we use to scan barcodes. Before the scanner instantly recognized the barcode with in seconds. Now the scanner doesn't seem to be scanning properly. It will scan a barcode every now and then. About 10 out of 88 times. Does the scanner need new batteries or does it even use batteries? If batteries are the answer what type? Thanks

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Re: Scanner isn't scanning all the time

It doesn't sound like a power issue. Most likely it either needs cleaned, or it needs the laser recalibrated or replaced. Try cleaning the glass for starters, and then hold the scanner about two inches from a white piece of paper. You should get a solid, bright red line. If the line is distorted you need to recalibrate the laser. If it's dim, the laser unit is going out. The laser can be replaced, but I don't know if it's one of those things where the part plus labor costs more than replacing the scanner.

Posted on Aug 28, 2007

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