I tried to restore my laptop 4 times because I was having trouble with getting on the net, the first 2 times it worked however the third time it took too long so I shut the laptop down before it finished so I turned the laptop back on tried doing it again and the that's when I got the Blue screen and know I can't do anything at all it says SYSTEM SHUT DOWN... What can I do Please help.
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If you want to reformat to factory condition, then press Ctrl + F11 at start-up when the blue bar comes up with "Dell.com" on it. If you miss it then just let it start up, then restart and try again. If it still does not work, press F12 at startup and select recovery option. Please note, if you have deleted the Dell Recovery Partition this will not work for you. You will need to reformat by inserting your Operating System CD at Startup and booting from that (F12).
It could be the switch, but most likely it's just a glitch. Try a system restore, you may have to go back a couple of restore points, but this should clear it up. If it doesn't, get back with me and I'll walk you through the settings for this. If you want to try the settings yourself, you can find them in the display properties, screen saver tab, power button towards the bottom, and you will find settings for for stand by.
Follow this process ---> Press and Hold CTRL + F11 by the time you see the blue line that has www.dell.com after the dell splash logo and then it would show up the symantec ghost --> choose restore then follow the rest of the affirmative prompts