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Problem with Apple iPod nano White MP3 Player

Do Not Disconnect message will not disappear

I have a problem, why does the "Do Not Disconnect" message appear on my iPod even though all transfers have finished and iTunes has been closed?

Posted by avatar on May 31, 2007

    • By avatarkillinglinda May 11, 2009

    • i tried all of what you said and for some reason my itunes isn't even showing an eject button!!!! and when i have my ipod plugged into my computer and try to do #1 it goes to the main menu for a couple seconds then right back to do not disconnect!! and it wont let me sync the ipod or even restore it!! what the heck is going on!!!

    • By avatarGuest May 10, 2009

    • I used # 1 AND IT WORKED THX ALOT I WAS SCARED IT WOULD NEVA *** OFF


    • By avatarGuest Nov 27, 2008

    • my i pod seems to heat up when take it off the p c charger



    • By avatarGuest Nov 01, 2008

    • after i disconnect my ipod do not disconnect still appears on the ipod

    • By avatarGuest Jul 24, 2008

    • 0.0

    • By avatarGuest Jun 26, 2008

    • why does my ipod screen keep on saying not to disconect when i already disconected and finish transferring song





    • By avatarGuest Jun 23, 2008

    • when

    • By avatarelshad Mar 28, 2008

    • just connected to the computer

    • By avatarelshad Mar 28, 2008

    • just cannected to the computer

    • By avatarGuest Mar 28, 2008

    • just connect it to my computer

    • By avatarGuest Mar 01, 2008

    • I have an orignial IPod.   I uploaded some albums and then it said "Charging." Now it flashes "Do not disconnect"  I have it connected to the computer and ITunes is on the computer screen.  I am a senior citizen and not savey using the  apple computer.  I clicked My name on the right hand side for the iPod name and it doesn't show, got scared and stopped.  What am I do do now?  Did I ruin the IPod? Please help me!!!! Thank you 

Solutions (8)

Best Solution

There are several things you can try:
1. First and most simple way of solving this common problem is pressing the menu and center button for about 6 seconds.
2. If iTunes is open, close it and see if the message disappears. If it's closed, try to re-open it and click the "eject" icon on the lower right of the screen.
3. Go to My Computer, right click on the iPod icon and select "Eject". If the message still appears, open your Task Manager by clicking Ctrl+Alt+Delete (at the same time) and under the "Processes" tab close and program that looks like it's related to your iPod.
4. If nothing else worked and you've tried all of the above ? just disconnect your iPod. Make sure you've closed all the programs related to it through the Task Manager, as explained above.

This has to fix it.

Good luck!

It is because of the way a computer connects through USB (assuming you are using a PC, I imagine Macs are the same way, but I don't know for sure). There is information being passed back and forth between your iPod and the computer even when iTunes is not being used. I've never seen any problems with simply disconnecting the iPod in Windows XP or earlier, but if you're using Windows Vista, not ejecting through iTunes has been reported to cause the data to become corrupt on the iPod (even using Windows "Safely Remove Hardware" button).

When you need to disconnect your iPod you need to press the eject button from within iTunes. It only takes a few seconds and everything comes out tidy.

Thanks!! Amazingly simple. You should write the instruction booklet.

  • By Author imageGuest Oct 14, 2007

this is only a temporary solution. once i reconnect the ipod and select "sync music", the problem resurfaces.

  • By Author imageGuest Sep 09, 2007

I did #3 and then #1 and it worked, all the music is gone now but i dont care i can re upload it :) thanks.

  • By Author imageGuest Aug 21, 2007

thanks for the great solution I did #1 and it worked!!! I didn't think it was so simple

  • By Author imageGuest Jul 01, 2007

Thank you sooo much!!!!

  • By Author imageGuest Oct 28, 2008

I HAVE A 20 GB IPOD AND WHEN I CONNECTED,IT SHOWED ME A MESSEGE do not disconect

  • By Author imageGuest Mar 29, 2008

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