Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

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Dvr receiver 625 will not record

Receiver 625 just installed. Tried to illustrate to customer how to record a program and got error message simlar to...Can't access program guide. Program guide is there and appears to be good.

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Hit master reset .. if that doesn't work rma the dvr needs update


Hunter

Posted on Feb 03, 2009

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DISH Network DVR-625 DTV Receiver- Is it possible for me to replace the hard drive in this unit with a larger one? Say a 1TB? I build computers so Im familiar with the mechanics, just need to know if the...


Hi gehrlichman, my name is Mike Houston of DISH Network andI was going over your post and seen where you were asking about an externalhard drive to get the recordings off your 625 DVR receiver. To do that you willneed to upgrade to our VIP HD series receivers, if you get the HD DVR receiveryou will be able to add an External Hard Drive to get the recordings off. Iwill send a link to tell you all of what's needed.http://www.dishnetwork.com/SupportSection/use-ehd

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Installed a new 625 today replacing any old 510 receiver. On the new 625 I cannot get TV2 to record--can only get TV1 to record. Have called Dish and was told to put in a DP separator. My husband did...


Hello! Dan Busa with Dish Network here. I know you've probably gotten this up and running by now but just for reference to anyone on this site. Any cabling or connectors used to carry signal to the receiver should be rated for 2,150 mhz if this is not the case you will typically get signal loss messages.

Oct 04, 2010 | DISH Network DVR-625 DTV Receiver /...

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DVR not working. Says to unplug for a minute, I did multiple times, still not working


kuda08rdb,

Are you still having problems with your 625 receiver? It sounds like you are getting a 024 error message. When you unplug the receiver and plug back in, do you ever get a 311 error message? If you are still having problems, the receiver may need to be replaced. I would be happy to further assist you if you would respond back to this site.

Ray Calo
DISH Network

Sep 19, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

The dvr the error 311


Hello, Tommy Faust with DISH Network Customer Service here. I'm sorry you're having that error message.

That message is usually related to a hard drive problem. I would recommend doing a Hard Drive Spin Down where you unplug it for about 45 mins to an hour and plug back in.

Hope that helped you. If you still have the problem or any questions feel free to reach me here or email me at thomas.faust@dishnetwork.com

Aug 24, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

DVR refuses to rewind or pause live TV or record


ruukasu2005,

If you are still experiencing problems with your 625 receiver performing live DVR functions, try unplugging the receiver for about 10 seconds and plugging back in. This will cause the receiver to reboot and acquire satellite signal. After the picture returns, then try to pause. If it still doesn't work, then we may need to replace the receiver. I hope this helps.

Ray Calo
DISH Network

Jul 08, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

I can't pause or rewind my moveie


fktrejo,

When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
DISH Network

Jun 28, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Error message 24 - DVR not available


The 024 message means the hard drive itself is having problems functioning correctly. Try a hard reset where you unplug the receiver for 10-15 seconds and plug back in. If the problem persists a replacement may be necessary.

Jan 01, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Dish DVR-625 won't record


More than likely the download was interrupted. Take bot remotes and turn off both tuners. When this is accomplished the blue and geen light will be extinguished. Now you will need to wait about thirty minutes for the receiver to turn back on. When it does it should immediately go to downloading software when this completes you should get a new program guide to download. The process is a bit time consuning but should resolve your issue. Thanks for using Fix Ya.

Jan 09, 2009 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Error code 05


delete all recordings from hard drive unplug the receiver from the wall for 5 minutes and plug it back in, if 311 error message appears call dish network

Jul 27, 2008 | DISH Network DVR-625 DTV Receiver /...

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