It suddenly happened. I have my Creative Zen just one year and a half and last time that I tried to turn it on it just did not. I did not smashed it or soaked or anything.
I reset it. Cleaned it up, Formated all, and the same message is coming........ Firmware Problem!!!!
I have tried it all. I downloaded the Creative Zen Firmware 1.03.04 as the Creative site suggests, but my laptop just dont detect the device at all.
My zen was working just fine when 3month past it just didn't want to let me hear my music and it the there was a firmware proble. I tryed evrey thing i even donwloaded the recovey tools and it still doesn't work. Ieven try the step to try and recover the frimware
Update all the drivers on your computer. Every device should be completely up to date. After this, look for updates to your BIOS. Note: This is very dangerous. Updating your BIOS may result in damage to your computer. A BIOS is a code the motherboard uses to boot up and run the system by, and by changing this the motherboard may be confused and not work properly. Please use caution when attempting to update your BIOS, and don't hold me or the site responsable if your computer breaks. So updating your BIOS could fix the problem, as that's the base of the firmware. I can't think of anything else that's productive
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I'm not sure what Operating System you are using on your PC. But from what I can see, you might be using Windows XP, Vista and/ or 7. This kind of abnormality usually happens when the computer is infected with a Trojan or Malware. Is your antivirus software upto date and functioning well? Scan your PC and clean it fine.
If this still happens, you might be having some malfunctioned hardware; Motherboard, Ram, Keyboard or Mouse. Check these carelefully to ensure that they are working great.
Lastly, if this still happens, your Operating system might be having way too many errors that it might call for a re-installation. Backing up data and doing a clean re-installation might be something to look at.
I noticed while perusing memory files that every download was still in memory, (loading it up!)!
After 6 or 7 years of watching this happen, I now have a technique to reduce one time downloads in Memory.
When the window asks if the name of the file is what I want it saved to, I highlight everything ahead of the period, (dot), and make the new name of the file "Delete". Same thing to the next download, so it overwrites the last one.
There are a half dozen or more suffixes used to save files to, so you will wind up with the same half dozen or more "Delete.sompthin" files, but that is better than the hundreds that can collect.
You could use any name, like Fubar, or A, or 12, doesn't matter. Just save any junk download by the same name as the last one.
If your computer is running on Windows2000 or higher versions of operating system and you only need to transfer your mp3 files to your computer. Just plug it in (USB) and it will be recognized as a removable drive then you can start copy / transfer files. Otherwise if you need to manage your files (convert / organize) you need to install the software for creative zen found in your installer CD. If you don't have one you may visit this link http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players I am not familiar with the exact model of your creativ player just browse from the list.
Have you tried installing the drivers off your dad's cd for your player as they are probably the same, or downloading the driver from the manufacturer website.
when the window pops up saying connect to the net, click no and use the other option to install the driver manually, then when it asks where to look for driver tick the cdrom or media device the d is in and point it in the cd's direction until it finds the driver.
also, if you are able try a different usb port when re installing player.