Question about Fujitsu fi-4120C Path-Through Scanner

2 Answers

Can't install Fujitsu fi-4120C

I was given this scanner along with a copy of the drivers.

I searched the web and found that I need to install the Twain and Isis drivers. I only had the Twain on the disk so I searched for Isis online and installed that.

But then I found out that I also needed ScandAll 21 and I am having trouble finding it. I did find a file at https://www.orbitfiles.com/download/id3516088605.html
But when I was not able to open it after downloading it.

To make things even more complicated, I read in an Amazon review of the scanner that I also need to install USB drivers. ???

After installing the Twain drivers I was able to see that Scanner Utility for Microsoft Windows had been installed, but according to the manual I downloaded, I should be able to see the scanner on a scanner list there. It isn't there.

Any help would be appreciated. I've lost a few nights already trying to solve this issue on my own to no avail.

Thanks for reading.


Posted by on

  • maggie176 Jan 08, 2009

    I can't believe it. I don't think 2 minutes had passed and you solved my problem. Thank you both!! Sorry, I forgot to mention that I have Windows XP.

    It turned out all I needed was to download the ScandAll file. Once I had that downloaded, I was able to see the scanner in the Utility program. I had searched all over the Fujitsu site and had not been able to find the ScandAll file. Thank you so very, very much for your help.

    Now I just need to spend some time figuring out how to use the scanner. LOL I scanned my first doc but the ScandAll screen is so foreign looking to me. It reminds me of those first PC fax programs. Most everything is dimmed and what appears to be the obivous choice is usually not available. Oh well. At least, I know that it works and I have to invest a little time getting accustomed to the program.

    Thanks again!!!!! I am so looking forward to getting rid of 6 boxes of dust collecting documents for a teeny-weeny flash drive. Yeeeehaw!


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If this device is connected via Parallel, you'll need to enable ECP mode for the parallel port in your BIOS. Consult your computer's users manual. If it IS hooked up with USB, and you have the drivers, are you running Windows XP? If so, you should be OK. When you plug th device in a Found New Hardware window should come up if the device isn't already installed. Point it in the direction of the drivers folder and it should pick it up. Who knows, maybe they gave it to you because it couldn't communicate?


On XP: go to Start-> Run and type in Devmgmt.msc and hit OK.
Do you see any question marks/exclamation marks in the window that comes up? If so, try right clicking on the item and Update Driver from the folder with the scanner's drivers. It might be one of those devices. If not, the unit may be busted.

Posted on Jan 08, 2009

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Hi,
I think you have to download the twain toolkit from here:
http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/drivers/twain/v918149.html

Try that and let me know how you get on..

Chris (ziraffa)

Posted on Jan 08, 2009

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