Question about HP Pavilion s3020n (882780985063) PC Desktop

3 Answers

Computer turns on but monitor stays blank.

Hi

I've got this computer 2 days ago and it was working fine in till, today. When you turn on the computer the blue light flashes but the monitor just flashes on and off , like when you have to move the mouse, which wont work same with the keyboard. The monitor screen just stays black. Please any suggestions, what do I do?

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  • akshouse20 Jan 08, 2009

    No I've tried a different monitor

  • akshouse20 Jan 08, 2009

    Isn't fn only on laptops?

  • akshouse20 Jan 08, 2009

    already tried that so what's next

  • akshouse20 Jan 08, 2009

    That's the problem I bought it used so warranty's gone

  • akshouse20 Jan 08, 2009

    I was affaired that that was the problem but are you sure that there's nothing else I can do or do I have to buy a new motherboard and how much would that be?

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There is a limited warranty offered by HP for this problem see the link to see if you qualify.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c01514044&product=3376325&printable=no&encodeUrl=true&

Posted on Jul 17, 2009

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  • Master
  • 837 Answers

Sounds like you have either a video card problem, monitor problem .. or just the video cable isn't connected to the video card properly

Posted on Jan 08, 2009

  • Jay Glendenning
    Jay Glendenning Jan 08, 2009

    It appears you have a video card problem ... And that video is integrated so it requires a motherboard change .. If this unit is less than a year old you have a warranty .. Contact HP and get it fixed

  • Jay Glendenning
    Jay Glendenning Jan 08, 2009

    You may want to consider buying a PCI or PCIExpress video card and installing that .. According to the specifications you have those slots in the system available

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Check the simple stuff first since it is new. Cord is plugged into the wall and and into the computer snug. Press the on button on your monitor, try hitting the FN+F5 and FN+F6 each a couple of times those switch what the monitor does. Try plugging it into a different wall socket to make sure you are getting power.

Posted on Jan 08, 2009

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