Question about Gateway 2520915 Keyboard

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My keyboard DVD keys are not working

I have a new HP Pavilion running Vista Home Premium. Ive had it less than a month.
I have used the keyboard shortcuts once or twice, just to play with them, when I first started using the computer, and they all worked fine.

Until this morning, and now some work, some dont. Most dont.

Along the left side of the Enhanced Multimedia PS/2 Keyboard, is the Sleep button, club hp, www, email, search, and the help icon.
Sleep works, but none of these others work.

At the top, right of my keyboard...Volume control buttons. 3 of them.
Mute, Volume up, Volume down. These work.

On the right side: These look like media player or dvd player buttons. Like, record, rewind, pause/play, stop. Above these are two buttons numbered 1, and 2, with upward pointing arrows.
I dont know if a WMP or my dvd sofware has to be up and running for them to work, but I just pushed them and nothing happened.

This happened on my old xp computer a couple of times and HP support reloaded the drivers, if I remember correctly.
But I dont know how to do that...or more to the point, I dont want to do this with my new computer.
It may be something else.

Ive been to my keyboard settings. All of the shortcuts have destinations in them. They look accurate.

I should say that I was configuring my scanner settings, (also shortcut buttons on the front of the scanner), and I was just checking those, I changed nothing, but perhaps it affected my keyboard shortcuts? Unlikely but....

Any ideas, folks? Anyone who has had this problem and fixed it? I would appreciate very much some help on this.

Thanks good people..

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  • Stephen Dor Apr 10, 2009

    I have a new HP Pavilion running Vista Home Premium. I have used the keyboard shortcuts once or twice, just to play with them, when I first started using the computer, and they all worked fine.

    Until this morning, and now some work, some dont. Most dont.

    Along the left side of the Enhanced Multimedia PS/2 Keyboard, is the Sleep button, club hp, www, email, search, and the help icon.
    Sleep works, but none of these others work.

    At the top, right of my keyboard...Volume control buttons. 3 of them.
    Mute, Volume up, Volume down. These work.

    On the right side: These look like media player or dvd player buttons. Like, record, rewind, pause/play, stop. Above these are two buttons numbered 1, and 2, with upward pointing arrows.
    I dont know if a WMP or my dvd sofware has to be up and running for them to work, but I just pushed them and nothing happened.

    Any ideas

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If you want to check the drivers just type Device Manager in the start box. Once in Device Manager find your keyboard and click on the "+" sign, then right-click on your keyboard model. You should see update driver, also one of the tabs will tell if it is working properly and if not there is a Troubleshooting box. Also try going into the Control Panel and clicking on your keyboard/mouse. There are settings there alsol

Posted on Jan 08, 2009

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