Question about HP Officejet 5510 All-In-One Thermal Printer

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HP 5510 Scanner/Copier/Fax Stuck

The printer can print just fine, however when I try to scan/copy/fax, nothing happens. The "light" that moves under the glass seems to be stuck and doesn't respond.

Everything was working fine and this just suddenly happened with no apparent cause.

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  • Anonymous Jan 10, 2009

    date time incorrect, HP director will not launch. i can print a test page.

  • Anonymous Jan 10, 2009

    date and time are incorrect. HP Director will not launch. I can print a test page.

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I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

Posted on Jan 21, 2009

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