Question about Konica Minolta PagePro 1350W Laser Printer

7 Answers

It will not pick pick up the paper.

Sometimes it picks up the first copy and then it says that ther is a paper jam. i open the cover and then it will print one and only one copy.
help.

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  • rich_pauluko Jan 08, 2009

    reported on wednesday 1/7/09 that my copier was not picking up my paper sheets. you said to hard boot/unplug the power cord. did that but problem still exists. now what. don't bill me. thank you

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7 Answers

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Just need to clean the roller so its works normal again..

Posted on Jun 11, 2009

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First cheak the roller in the printer tell me what type of printer it is

Posted on Jan 08, 2009

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Use some Q-Tips and alcohol to clean the rubber rollers just above your paper stack - they get dusty and sometimes won't take the next piece of paper.

or

Clean the rubber roller in the middle with Formula 409.
If this doesn't help the roller will need to be replaced:
Part number 4136 3001 01 from 800 972 6705.

Posted on Jan 08, 2009

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Hi there
The pick-up roller needs cleaning.
1 Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning.
2 Grab the front cover grip and open the front cover.
3 Pull the handle of the imaging cartridge toward you, and then
pull out the imaging cartridge
Do not expose the imaging cartridge to light for a long period of time. If the drum cartridge is exposed to light, decreased image quality may result.
4 Wipe the pick-up roller with a soft, dry cloth.
5 Align the imaging cartridge with the guides in the printer, and then insert the cartridge.
6 Press on the front cover grip and close the front cover.

Good luck

Posted on Jan 08, 2009

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Try cleaning the feed rollers, and fusers or drum cartridges (different than toner or ink), could usually cause the problem
First clean the rollers, then try replacing the drum cartridge, then is that doesn't work, need a new fuser.

Hope this will help you.

Posted on Jan 08, 2009

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There must be a old peice of paper jammed in the back of the unit or the pulling roll has shift out of place seeing that it's all plastic it might not be woth repairing if thats what it is. hope this could help.

Posted on Jan 08, 2009

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Try hard reset .

Unplug the unit from power chord for 30 minutes and plug back the power chord to the unit .
This will reset your unit .


Posted on Jan 08, 2009

  • SAM ANDERSON Jan 08, 2009


    • Open the paper jam cover.

  • Remove any paper from the multi-purpose sheet feeder that is not jammed.

  • To loosen the paper, slide the paper width guide to the widest position.


    • Using tweezers, pull out the ripped pieces of paper.



    • Close the paper jam cover




    • Power the unit back ON.


    If you cant find any paper inside the machine .


    Then your roller is not picking the paper properly .You need to clean the roller and try whether you are able to feed the paper properly .
    If your problem still exist you need to replace the roller .


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