Question about LaCie (300775EK) DVD±RW Dual Layer Burner

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I keep getting: "Interface Error 50 - The connection is not stable"

My DVD Burner should be capable of burning 16x, but when I try to burn 16x discs I get this Interface Error 50 message. I've tried burning at slower speeds, and have tried different brands but all come up the same. Could it be a firmware problem? I'm using OSX10.3.9 and normally use Toast Titanium for burning - I'm not sure if that would make any difference. I appreciate any help. Thanks.

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  • Anonymous Apr 18, 2008

    My DVD Burner should be capable of burning 16x, but when I try to burn 16x discs I get this Interface Error 50 message. I've tried burning at slower speeds, and have tried different brands but all come up the same.

    Could it be a firmware problem?

    I'm using OSX10.3.9 and normally use Toast Titanium for burning - I'm not sure if that would make any difference.

  • Anonymous Dec 21, 2008

    I have the same issue, even after using the most up to date firmware from Lacie.

  • jeroen_o Feb 05, 2009

    I have the same problem, even after updating to Toast 9. I can burn DVD's from the desktop but not from Toast so it must be Toast.
    But you seem to indicate that only 16x speed discs have ths problem? I didn't know that. Does this mean that DVD's on slower speed do actually work on Toast?
    Please let me know, I'll just look for an old stack of DVD's!


  • mikefixyz Feb 27, 2009

    I get "the connection is not stable" interface error -50. I am using an NEC 3500G external burner on both firewire and usb (same error). I'm on OS X 10.5.6. the software is Toast 10. (9 didn't work either).

  • alborrachin Mar 09, 2009

    Hello, I have the same problem but only with DVD-R. It works correctly when putting a DVD+R...

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I believe I have a solution, but I propose it for Mac users only, since that is what I use. My guess is that everyone on all the multiple blog sites use Macs with iTunes installed. A few days ago I removed iTunes completely (using CleanApp), restarted my iMac (new, 3.06 gb) and started testing with Memorex, Sony and TDK CD-Rs. All have worked fine with no sign of the connection error.

I have no explanation as to why this would be, but I can speculate that iTunes grabs you burner and does not always release it to other software.

If this works for you please post that info here and also on the other blog sites I'm sure you checked for info on this problem.

Posted on Dec 12, 2009

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Does sound like a firmware issue, see if you can get updated/modified firmware for your drive online

Posted on Jul 26, 2007

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