Question about HP Multimedia Cordless Keyboard/Mouse P5304A#ABA

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Wireless mouse will not work

After many attempts of following the trouble shooting guides for HP wireless mouse I am ready to throw it out the window. Is there a way to use the computer with out using a mouse?

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  • shall127 Jan 10, 2009

    Thank you for your advice, quick response,and availability.

    After hours of trying this and that, going over the trouble shooting, wondering, what have done wrong, or did I miss something, I emailed HP. HP email response to my SOS has been good. They are replacing the mouse, keyboard and USB. My computer is only 60 days old, the mouse/keyboard having off and on issues since purchase.

    Meanwhile, I bought a wired mouse and keyboard. At least I can use the new computer.

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Sure you can use the computer w/o a mouse. You can use the Alt key, Tab key, arrow keys, and the Enter key to move and make selections.

About the cordless mouse...I assume you have good batteries installed and in the proper position? Is this a new mouse? If you think it is bad, return it.

You can always buy a cheap USB mouse to get you going. Even though you can use a keyboard to navigate, it gets a little tedious after awhile.

Posted on Jan 08, 2009

  • Wayne Mineard
    Wayne Mineard Jan 10, 2009

    With all due repect, I question your rating here. You asked if there was anyway you can use the computer without a mouse. I answered the question correctly...you can.



    I also suggested if it was a new mouse that you return it, which you obviously are doing.



    So why would you only rate this as "Thanks for Trying"? I'm puzzled. Our overall ratings are based upon individual ratings such as yours. I would just ask that you consider increasing the current rating.



    Thanks,



    Wayne

  • Wayne Mineard
    Wayne Mineard Jan 10, 2009

    Thanks very much!!



    :-)

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