Question about Washing Machines
Unfortunately this problem can occur with all front loaders made by any
manufacturer. The problem results from excessive soap and body oils
that do not fully dissolve and/or rinse clean from inside the inner and
out tubs. Front loaders are energy efficient and only use a little
water so any build up between the tubs that gets higher than the water
level is left behind. It is also natural that some moisture collects
between the folds of the door gasket and, if not wiped out, will mildew
Not to worry, a few changes in use (as compared to top load washers) can easily eliminate your current problem and keep it from returning.
First of all, make sure to ONLY use HE (high efficiency) detergent and make sure to use no more than 2-3 tablespoons per load (because too much detergent will cause oversudsing, not break down efficiently and build up between the inner and outer tubs).
To eliminate the problem you now have I highly recommend a product called Whirlout (available at Home Depot in the hot tubs section). Just one capful in an empty load with the hottest water cylce will break down the current build up and take care of any odors (a 2nd cycle if the problem is really bad).
To avoid any problems in the future, use the correct amount and type of HE detergent, wipe the door gasket dry when done with the laundry (for the day, week or however you do your laundry) and run an empty cycle once a month with a capful of Whirlout. If your machine is in a high humidity location (i.e. a basement), then leave the washer door cracked open when not in use.
Hope this helps, please rate my answer.
Posted on Jan 11, 2009
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Posted on Jan 02, 2017
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