Question about Compaq Evo D500 PC Desktop

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Virus (need to wipe cpu)

Ive gotta compaq evo500 that has a major virus,worm or otherwise. I am attempting to wipe the o.s. and "setup cannot find an installed hard drive". how do I make the cpu find the hard drive that is installed? In bios I have no sata reference only an ide primary and secondary enable/disable option.?????

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  • Andre Jones
    Andre Jones Jan 08, 2009

    yes its xp...

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    Hi there
    If the machine has an Intel CPU and your trying to install XP, XP setup disk doesn't recognize sata hard drives.
    Is it XP you are trying to install? because there is a way round it



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What you have to do is make a floppy disk with sata drivers on it and get a usb floppy drive, because its intel you need the matrix storage manager. get it from here:*+XP+Professional&lang=eng&strOSs=44&submit=Go!

Download the matrix storage manager and the read me file on instruction on how to install xp with extra drivers.

Any problems post back

Good luck

Posted on Jan 08, 2009


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Hi malachyfinne...
To clean your files and to clean any cookies,virus's,trojans,worms,etc you may have on your computer do the following.
Go to the following website and download,install and run the FREE Microsoft Safety Scanner.
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Once the Microsoft Safety Scanner is completed running, it should have removed the virus,trojan,worm,etc. from you computer, but if it didn't remove the virus,trojan,worm,etc from your computer then it will give you an option to connect (real time) with a Microsoft professional (FREE) and he will take over control of your computer (with you permission) and finish the removal process.
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Ive gotta big virus in my pc and need to wipe my compaq evo 500 desktop. Setup cannot find installed hard drive. How do I make it find my installed hard drive?

(This is a fix for when you hit ENTER to install windows, and then the message pops out and says that windows does not recognize any drives press f3 to exit or something...if not try it anyways)

1) Download nlite.
2)Got to your manufacturers website>support> sata controller them.
3)and go to this website....

lol i found i and i thought the screenshots would be a better guide...create the new windows cd like it says there...and you will be ready to go...drop me a message if you get stuck anywhere and ill be happy to help...

btw, you dont need to do anything on the set up(like hit f 6 to install extra drivers), that is only when you do it with a floppy.

good luck and let me know if this helps

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Hey there yasser_81,

So it was just a random spike in CPU usage? Do you remmber what you were doing at the time this occured? Were you playing any PC games, or were you just simply checking email. To be honest, this doesn't too much like a typical virus. It doesn't rule out the fact that it is.

Simple check though, if you are concerned of it being one, is use a quick check with TrendMicro.

go to,

What this is, is a simple, applet based virus scanner that will check your PC of any infected files, and also attempt to remove them.

If it does in fact find some malware/greyware/worm virus, then you may safetly assume that, that's what caused the issue.

If it did not, it may otherwise have been just your computer not dealing well with opening/closing of applications so quickly.

If these steps do not help, respond back please with what you were doing at the time, and also how much memory does your laptop have.


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