Question about Insignia NS-DV2G MP3 Player

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Computer does not recognize the Insignia NS-2V17

I have 2 of these players and used them for the past year using Napster. Never had a problem. Since Napster tech support messed with some issues my computer no longer recognizes one of the players. It says MTP device. Suggestions?

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  • jakalacas Jan 09, 2009

    my pc does'nt recognize the Insignia NS-DV2G, please help

  • tonjaleazier Mar 27, 2009

    computer no longer recognizes my insignia mp3 player

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The problem is after service pack 3, xp pro does not recognize MTP devices any longer

  • Click on the Start button and Select Settings. Then click on Control Panel.
  • Double click System, and then select the Hardware tab.
  • Click on Device manager.
  • Click on the '+' for Portable device and you will see "Insignia Video Player".
  • Right click and select "Update driver".
  • A Hardware Update Window will open, Check the "Install from a list or specific location" checkbox and then click next.
  • On the next screen select "Don't Search. I will choose the driver to install".
  • Click next and then you will see a window showing multiple drivers, Select the "Portable Devices" driver and you can select MTP or USB mass storage.
  • Select "USB Mass Storage Device" and click next.
  • XP will finish installing the driver and you MP3/video player will appear and your device will now appear as a hard drive(s) (if you have a memory card) on your system.
  • Windows Media Player and other application will now recognize your device.

Posted on Jan 12, 2009

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