Insignia NS-DV2G MP3 Player Logo
Posted on Jan 08, 2009

Computer does not recognize the Insignia NS-2V17

I have 2 of these players and used them for the past year using Napster. Never had a problem. Since Napster tech support messed with some issues my computer no longer recognizes one of the players. It says MTP device. Suggestions?

  • jakalacas Jan 09, 2009

    my pc does'nt recognize the Insignia NS-DV2G, please help

  • tonjaleazier Mar 27, 2009

    computer no longer recognizes my insignia mp3 player

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jan 12, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jan 12, 2009
Answers
1
Questions
0
Helped
1122
Points
8

The problem is after service pack 3, xp pro does not recognize MTP devices any longer

  • Click on the Start button and Select Settings. Then click on Control Panel.
  • Double click System, and then select the Hardware tab.
  • Click on Device manager.
  • Click on the '+' for Portable device and you will see "Insignia Video Player".
  • Right click and select "Update driver".
  • A Hardware Update Window will open, Check the "Install from a list or specific location" checkbox and then click next.
  • On the next screen select "Don't Search. I will choose the driver to install".
  • Click next and then you will see a window showing multiple drivers, Select the "Portable Devices" driver and you can select MTP or USB mass storage.
  • Select "USB Mass Storage Device" and click next.
  • XP will finish installing the driver and you MP3/video player will appear and your device will now appear as a hard drive(s) (if you have a memory card) on your system.
  • Windows Media Player and other application will now recognize your device.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I do not have disk to instal insignia to my computer.

http://insigniaproducts.com/productSearch.html?query=ns-dv2g+software&mainSearchButton=
all the way at the bootom of their page the software/driver you need is at the left at the bottom
i hope this helps you out and please vote for me







http://insigniaproducts.com/productSearch.html?query=ns-dv2g+software&mainSearchButton=[cut and paste back up link]
0helpful
3answers

What format should I name my files?

I have found that videos need to be in MPEG 4 and photos JPEG
0helpful
1answer

I was given a used ns-dv2g insignia mp3 and cleared the downloaded material to start anew. Afterwards, the screen says "nand file system fail format file system!! I've tried the solutions posted, but to no...

You may reset the unit by inserting a pointed object, such as a paper clip, into the reset port on the bottom of the unit. A copy of the owner's manual will help identify the location of the port. I hope this helps.
2helpful
1answer

Ns-8v24

I can not turn on my INSIGNIA NS-8V24, it does not answer. When I conect it in the computer a mesagge asking me the drivers appears and I am using WINDOWS XP. What can I do?
2helpful
1answer

How to delete songs put onto mp3 by another computer

If you wish to remove all of the music from your device, follow these steps

1. Press the Menu button
2. Select "settings"
3. Select "system"
4. Select "erase all"

If you wish to remove certain songs but not all, Insignia recommends using Best Buy Rhapsody to manage the files on your device. The program recognizes the MP3 player and Files can be dragged between your MP3 player and Rhapsody. Even tho this perticular model is discontinued, they still have the manual online. Go to the website and put the Model number in and click the appropriate model(it shows NS-DA1G and NS-DA2G). The next page has all the manuals and information you should need

0helpful
1answer

Insignia NS-8V24 Rhapsody problem

burn the music you PAID for to a cd then rip it back to the system and use Windows Media Player 11 to sync the files to the device (only works if you have a burn feature in rhapsody)

Windows Media Player will see it all the time and is more compatible then Rhapsody with the device
0helpful
1answer

Insignia player + Napster + Vista SP1 = headache!

Yay for Vista :(

Here are a couple of options:

1) Try uninstalling the device driver and then reconect the player to re-install the driver.

2) Try re-installing Napster, or look for an update to Napster since this may be a common bug that Napster is aware of and has fixed.
0helpful
1answer

Help

These units take more power than a thumb drive and sometimes the front USB ports on a computer just don't push enough current to recognize these players (I have the same issue).

Try plugging it into the back USB ports.

Also, make sure your USB ports are working correctly in your device manager.
0helpful
2answers

Lost cd to insignia player 1gb

There shouldn't be any driver software on a CD for this player. If you need the Digital Music Store, go here:
http://rhapsody-usa.com/best-buy/

If your computer is still able to recognize the player, you can still manually place music files on the player by switching the player to File&Folder mode.
Not finding what you are looking for?

1,132 views

Ask a Question

Usually answered in minutes!

Top Insignia Audio Players & Recorders Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Are you an Insignia Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...