Question about Whirlpool RF378 Electric Kitchen Range

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No power at all

The range shut down completely. Some burners were operating properly, then quit mid-meal. The "Burner Hot" warning lights were still on as was the clock, then the whole thing went off. No clock, lights, burners, oven. The circuit breakers were OK, and power at the 240 outlet. Checked the wire block where the cord connects, and no damage or burn smells. I have had it for approx 14 months.

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Sounds like you have a wire harness problem. Turn off the electric and take off the back panel. The two wires you want to be concerned with are the red and black that are coming off the terminal block. Check for burns or breakage.

Posted on Aug 12, 2007

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Posted on Jan 02, 2017

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Left front range top burner temerture control issues


Good Morning Friend,

I understand that you are having trouble with the left front burner on your Frigidaire range, model# FEF355. I see that the burner heats up to a glowing red hot temperature, no matter what you set the dial to. I suggest resetting your appliance, by either unplugging it or shutting the power off at your homes circuit breaker, for 3-5 minutes.

When power is restored, the first thing you will need to do is set the clock. You will do this by pressing the "Clock" button, then within 5 seconds press and hold the up or down arrows until the correct time of day appears.

Once you have set the time, turn on the left front burner, on the lowest setting. If the burner is still glowing red hot, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your range and determine what is causing the burner to glow red hot on all settings. Hope this is helpful.

-Best Regards-
WP

May 15, 2014 | Frigidaire FEF355 Electric Kitchen Range

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Oven Hot Surface Indicator Light stays on


There have been many questions concerning the failure of the hot surface indicator lights on electric cooktops and stoves and ranges. It seems as though they like to stay on and not shut off. So I did some research and will combine that with my experience to give you an explanation of what has happened and what you will need to do to correct the problem.

The first thing to remember is that on some cook tops the indicator light will come on when power is first applied. The light may stay on for 30-40 minutes in some cases.

Do not be alarmed by this, it is just a way of showing that the light does indeed work.

Now for lights that seems to be a problem and do not shut off. Give any indicator light at least two hours of cooling time before getting alarmed. If it is very warm in the house or kitchen the time may be longer. If you have an electric stove over an oven and you are using the oven then the times can be even longer. The heat underneath will prolong the cooling of the burner. Likewise in the summertime the time it takes to shut off will be much longer then in the wintertime, especially if your house does not have air conditioning.

The indicator light is controlled by a heat sensor either attached to, or near the burner. In some cases the sensor can be replaced separately and on other units the sensor is attached and part of the burner assembly and therefore the whole burner will have to be replaced to correct the problem.

Finally there are a couple of different ways that the indicator lights operate. On some ranges there is one light for all the burners. If this is the case then the sensor wires will need to be unhooked one by one to find exactly which burner is causing the false reading.

One other stoves each burner has an individual indicator light and so it is easy to see where the problem is.

Appliance parts can be purchased online easily but the replacement of these parts is not always easy and it can take quite a bit of experience to know how to replace these parts safely and efficiently. These types of repairs are often not something that the average homeowner wants to try to do.

If you do want to try and tackle this repair yourself, here is a tip about how to buy

Appliance Parts Online.

on Sep 02, 2010 | Kitchen Ranges

1 Answer

Gas oven heats up to proper temperature and then quits heating.


It sounds like you may have a Whirlpool gas range. If so it is more that likely the burner assembly itself. The electrode attached to the burner gets to where it will light during the preheat but then once it starts to cycle the spark module tries three times to light the burner and then shuts down. the burner assembly comes as one unit with the electrode attached.

Nov 28, 2013 | Ovens

1 Answer

I replaced what I thought was a bad igniter.But still had no glow from new igniter. Must be something else.Where do I go from here?


Hello there: The oven bake burner and ignition components are located beneath the oven cavity. In most cases the oven bottom panel can be removed for access (check your owner's manual) but on some models the oven burner has to be accessed from below in the warming or broiler drawer area. If accessing from the top, a 'flame spreader' (flat metal plate) above the burner may also need to be removed to see the burner itself.Many ovens use a single oven burner in which case they only have a single gas valve and ignitor. The same burner is used for both bake and broil functions, the broil usually being in the drawer area below the oven. Higher-end models may have a separate bake and broil burner. On such a system there will be two ignitors, one for each burner. They may also employ a 'dual' gas valve (see illustration above) instead of using a separate valve for each burner.Some range models may have an additional broil burner located at the top of the oven cavity which may be referred to as a 'waist high' broil. If not, broiling usually takes place in the drawer area below the oven, which uses the same bake burner for the broil function. Most gas ranges currently available employ one of 3 basic gas ignition systems; pilot ignition, hot surface ignition system (which uses a 'glow bar' or 'glow coil' - aka an "ignitor") and a spark ignition system. The latter two being referred to as "electronic ignition" systems as they use electricity in one form or another to operate the oven heating system. Only the pilot ignition system has an actual "pilot" (which is a small but real "flame") which might need manual lighting.
If the surface burners of a range are a spark ignition type, the oven IS one of the possible kinds of electronic ignition systems and thus will not usually have a "pilot" which needs lighting. Be aware though that just because the surface burners might light via a spark doesn't necessarily mean the oven uses the spark type ignition system too.
There is one older style of electronic ignition system which does also use an oven pilot but it is very rare and such a system hasn't been used in oven models since the early to mid 70's. It is the 'constant pilot' *electronic ignition* system.


Making Observations
The oven burner's operation will usually need to be directly observed while in operation as the first step to troubleshooting problems.Ignition System Type Links
Ignition System Types:
  • Pilot Ignition
  • Electronic Ignition with Constant Pilot (rare)
  • Electronic Ignition with Glow Ignitor (most common)
  • Spark Ignition System

  • Is there continuity between the oven gas valve's terminals?


    Hot Surface ('Glow Bar') Ignition System (most common)
    This is the most popular system currently used for ovens and is comprised of a control mechanism (whether thermostat or electronic control), the oven ignitor and an oven gas valve.


    What happens in this style ignition system is that the thermostat or electronic control switches power to the oven ignitor and gas valve circuit which are connected in series (one after the other). As power flows through the ignitor it heats and draws current (measured in amperage). Once the oven ignitor draws a specific amount of current the oven valve opens to allow gas to flow to the oven burner where the glowing hot ignitor (glow bar) ignites it. Power must continually flow through the ignitor and oven gas valve for gas to be released into the oven burner to create a flame.

    It should usually only take in the area of 30-90 seconds for the oven ignitor to reach the proper resistance to allow the proper amperage to reach the gas valve to open it and for the ignitor to ignite the gas at the oven burner.

    Dec 30, 2009 | GE Ovens

    1 Answer

    Stove top burners won't light.


    Susan, there is no pilot flame on the Spectra models of ranges. However, the possibility that the electronic ignitors have gotten soaked and are shorting out is quite likely.

    You should disconnect the power to the oven and remove the burner grates, burner caps, and the burner assembly cores to expose the ignitor posts. Check to see if there is any remaining water there and clean off and dry the ignitors and burners completely, as they might have something on them causing them to short out against the stove top, rather than spark properly, as they should.

    Once you've cleaned and replaced the stove top parts, restore power and try to light each burner, one at a time. If none of them spark or light, then you need to check to make sure you haven't tripped a breaker for the stove or a GFCI outlet that the outlet that the stove might be plugged into, somewhere in the Kitchen.

    Hope you find this Very Helpful and best regards!

    Sep 10, 2009 | GE Profile Spectra JGBP90 Gas Kitchen...

    1 Answer

    Ignitor won't shut off


    The Viking manual says that an ignitor that continues to try to light even after the burner has been lit indicates improper grounding, and that an electrician should be consulted.

    Perhaps you could try to replace the ignitor, and see if that fixes the problem?

    I have a similar age, 6-burner 36" rangetop.


    Sep 30, 2008 | Viking 48" 6 Burner, Grill Professional...

    1 Answer

    The right front burner won't heat


    The switch probably failed. Remove power. Take off the top rear cover and inspect the switch for signs of discoloration (burned or brown areas). If looks OK then maybe the element failed.

    May 28, 2008 | Frigidaire 30" Self-Cleaning Freestanding...

    1 Answer

    Uncontrollable Burner


    It is the infinite switch (burner switch) located in the console,.

    Oct 16, 2007 | Whirlpool RF364 Electric Kitchen Range

    1 Answer

    Stove/oven gets hot then shuts off


    Shut the breaker off! These are the exact symptoms that a tenant of ours reported for their range. I went to check the range and found that one of the power wires on the terminal block in the back of the range was burning itself up. It had actually started a small wire fire. You need to pull the range out of it's hole and unplug it. Remove the panel in the back above where the cable goes into the range. Examine the power wires and terminal block carefully, because I bet you'll find one of the wires is burning up and needs to be repaired. Please write back and let know what you find.

    Aug 09, 2007 | Frigidaire FES367 Electric Kitchen Range

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