Question about Whirlpool RF378 Electric Kitchen Range

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No power at all

The range shut down completely. Some burners were operating properly, then quit mid-meal. The "Burner Hot" warning lights were still on as was the clock, then the whole thing went off. No clock, lights, burners, oven. The circuit breakers were OK, and power at the 240 outlet. Checked the wire block where the cord connects, and no damage or burn smells. I have had it for approx 14 months.

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Re: No power at all

Sounds like you have a wire harness problem. Turn off the electric and take off the back panel. The two wires you want to be concerned with are the red and black that are coming off the terminal block. Check for burns or breakage.

Posted on Aug 12, 2007

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Left front range top burner temerture control issues

Good Morning Friend,

I understand that you are having trouble with the left front burner on your Frigidaire range, model# FEF355. I see that the burner heats up to a glowing red hot temperature, no matter what you set the dial to. I suggest resetting your appliance, by either unplugging it or shutting the power off at your homes circuit breaker, for 3-5 minutes.

When power is restored, the first thing you will need to do is set the clock. You will do this by pressing the "Clock" button, then within 5 seconds press and hold the up or down arrows until the correct time of day appears.

Once you have set the time, turn on the left front burner, on the lowest setting. If the burner is still glowing red hot, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your range and determine what is causing the burner to glow red hot on all settings. Hope this is helpful.

-Best Regards-

May 15, 2014 | Frigidaire FEF355 Electric Kitchen Range


Oven Hot Surface Indicator Light stays on

There have been many questions concerning the failure of the hot surface indicator lights on electric cooktops and stoves and ranges. It seems as though they like to stay on and not shut off. So I did some research and will combine that with my experience to give you an explanation of what has happened and what you will need to do to correct the problem.

The first thing to remember is that on some cook tops the indicator light will come on when power is first applied. The light may stay on for 30-40 minutes in some cases.

Do not be alarmed by this, it is just a way of showing that the light does indeed work.

Now for lights that seems to be a problem and do not shut off. Give any indicator light at least two hours of cooling time before getting alarmed. If it is very warm in the house or kitchen the time may be longer. If you have an electric stove over an oven and you are using the oven then the times can be even longer. The heat underneath will prolong the cooling of the burner. Likewise in the summertime the time it takes to shut off will be much longer then in the wintertime, especially if your house does not have air conditioning.

The indicator light is controlled by a heat sensor either attached to, or near the burner. In some cases the sensor can be replaced separately and on other units the sensor is attached and part of the burner assembly and therefore the whole burner will have to be replaced to correct the problem.

Finally there are a couple of different ways that the indicator lights operate. On some ranges there is one light for all the burners. If this is the case then the sensor wires will need to be unhooked one by one to find exactly which burner is causing the false reading.

One other stoves each burner has an individual indicator light and so it is easy to see where the problem is.

Appliance parts can be purchased online easily but the replacement of these parts is not always easy and it can take quite a bit of experience to know how to replace these parts safely and efficiently. These types of repairs are often not something that the average homeowner wants to try to do.

If you do want to try and tackle this repair yourself, here is a tip about how to buy

Appliance Parts Online.

on Sep 02, 2010 | Kitchen Ranges

2 Answers

My oven takes a long time to light and there is a strong smell of gas..why?

This can be caused by a weak/inop hot surface igniter ,defective gas control valve or debris in the burner orfice/venturri. The gas odor is going to be caused by unburned gas due to a by-passing gas control valve or a weak igniter(not lighting the gas coming from burner) First you will need to verify that the hot surface igniter is coming on(you should see it glow in the burner compartment). If it is not glowing then you will need to verify that the wiring harness has voltage to it when the oven thermostat is on. Also check the igniter for any cracks or damage and if found then replace the igniter. If it is glowing then one thing that you can try(be very careful doing this) is to give the gas control valve a light tap with something hard like a wrench when the oven is turned on,igniter is glowing but the burner is not on. You will need to remove the broiler/storage drawer at the bottom of the oven. Once you pull the drawer out you should see the gas control valve at the back of the range. Try turning on the oven and lightly tapping the valve housing after the igniter is fully on. This may loosen up any debris inside the control valve housing that might be causing the by-passing problem. If the oven burner comes on when tapping the valve then try completely turning the oven on and back of several times. And when I say completely I mean turn it on after the igniter is not glowing and burner has shut off. This works about 30% of the time. If the burner control valve sticks again after trying this procedure then it could be the control valve and/or the hot surface igniter defective. The hot surface igniter would need to be disconnected from it's harness and tested with an OHM meter. Most igniters should have a 500 to 700 OHM reading. If you get a reading that is way off then the igniter is defective and replace it. If the igniter tests good then the gas control valve is suspect and replace it. Most appliance parts retailers will test your igniter for free. When the igniter is on it should glow very brightly. If it is dim then that is a sure sign it is bad. Also inspect the burner venturii and burner orfice for any possible debris(grease,lint ect) that could be restricting gas flow. One more thing you can try is to manually light the burner. Make sure the oven and burner compartment are COMPLETELY cleared out of gas. Then make sure there is a flame from a match or lighter right next to the burner where the igniter is located(it is best to use a long fireplace match) before starting oven. Once the flame is lit and next to the burner then turn on the oven thermostat and listen for the flow of gas. Once the flow has started the oven burner should light immediately! If the burner does not light within 2 seconds the remove the flame and shut down the oven. If the burner lights with the match then either the igniter is not hot enough to light the burner or there might be a restriction in the burner head blocking the flow of gas to the hot surface igniter...or a restriction in the venturri or orfice. You will need to be extremely careful performing these procedures! If you are smelling gas then the oven and burner compartment could fill up with enough gas to cause a delayed ignition! You could get burned or seriously injured so I advise you not to try these procedures if you are not experienced with gas appliances. You are taking your own risk trying these procedures and if you feel uncomfortable trying these then I suggest call a professional.

Apr 17, 2010 | Tappan TGF363 Gas Kitchen Range

1 Answer

Stove top burners won't light.

Susan, there is no pilot flame on the Spectra models of ranges. However, the possibility that the electronic ignitors have gotten soaked and are shorting out is quite likely.

You should disconnect the power to the oven and remove the burner grates, burner caps, and the burner assembly cores to expose the ignitor posts. Check to see if there is any remaining water there and clean off and dry the ignitors and burners completely, as they might have something on them causing them to short out against the stove top, rather than spark properly, as they should.

Once you've cleaned and replaced the stove top parts, restore power and try to light each burner, one at a time. If none of them spark or light, then you need to check to make sure you haven't tripped a breaker for the stove or a GFCI outlet that the outlet that the stove might be plugged into, somewhere in the Kitchen.

Hope you find this Very Helpful and best regards!

Sep 10, 2009 | GE Profile Spectra JGBP90 Gas Kitchen...

1 Answer

Ignitor won't shut off

The Viking manual says that an ignitor that continues to try to light even after the burner has been lit indicates improper grounding, and that an electrician should be consulted.

Perhaps you could try to replace the ignitor, and see if that fixes the problem?

I have a similar age, 6-burner 36" rangetop.

Sep 30, 2008 | Viking 48" 6 Burner, Grill Professional...

1 Answer

Uncontrollable Burner

It is the infinite switch (burner switch) located in the console,.

Oct 16, 2007 | Whirlpool RF364 Electric Kitchen Range

1 Answer

Stove/oven gets hot then shuts off

Shut the breaker off! These are the exact symptoms that a tenant of ours reported for their range. I went to check the range and found that one of the power wires on the terminal block in the back of the range was burning itself up. It had actually started a small wire fire. You need to pull the range out of it's hole and unplug it. Remove the panel in the back above where the cable goes into the range. Examine the power wires and terminal block carefully, because I bet you'll find one of the wires is burning up and needs to be repaired. Please write back and let know what you find.

Aug 09, 2007 | Frigidaire FES367 Electric Kitchen Range

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