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Hello. My WD1200 external hard drive is not working. I can see it in my computer and device manager, but it says there are 0 bytes used and available. I used PC inspector file recovery, and all it comes up with is jibberish on the disk (ex: J*(&9u(*) Any ideas?

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Hello
If this is a brand new drive, it may need to be formatted.  Depending on the drive system, the software used, and your operating system, what you are currently reading is random garbage on the harddrive.
I will assume that you are using this on a Windows based system.  If the drive has never been used, the easiest way is to format the drive (in My Computer, right click the drive in question and select Format).  This will take some time to accomplish (make sure the quick format selection is *unchecked*).  Once it is complete, clicking on the drive should show an empty drive with about 120Gig free.
If the drive is used and had had valid data on it, then I would have to have more information on what the drive contained, the operating system used, if you are using USB or SATA, etc.  However, most of the time, even if the drive was used previously, but you don't care what was on it, the previous paragraph will get you going.
Hope this helps you out,
Ken

Posted on Jan 08, 2009

  • Cyberflyer May 29, 2011

    I have the same problem. The drive is new, was formatted as 4 K sector Mac OS GUID format. OS installed and I was running when the system dropped a foot, perhaps.

    Now the system won't boot, won't mount when put in an external case, reports 0 capacity in Disk Utility and makes a two tone buzzing noise when assked to seek for something.

    Instinct says drive is dead from shock of drop. Is there ANY hope for data recovery besides sending it to a shop?

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