The beaters were fine and shiney for the first few weeks but then started turning black and it would get on everything..and was hard to wash off.
I have to scrub them both befor and after using them. Is there a solution for this problem? Jenair hasnt been any help and I cant get them to tell me if there is a stainless steel replacement for these crapy aluminum beaters
Aluminum tends to oxide when its washed under harsh dishwasher
detergents. I use Palmolive oxy dish soap (blue bottle) just by trial
and error. Put some on a sponge/ (non-metal) scouring pad, and scrub
the attachment, it will take off the majority of the gunk that's
rubbing off and after a few times of cleaning it, it'll get back to its
aluminum luster. Easy remedy to clean your dough hook -- or any other
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Re: Black residue on mixing attachments
Take a look and see what country the mixer was made in. If it's made in China, it may be made of a cheap alloy metal which is oxydizing, similar to steel rusting. There is probably no solution available for you if the manufacturer will not respect their warranty (if you have one). Their warranty should read: (we warranty this product for a period of # months or year to be free of defects from materials and workmanship). If you don't posess a warranty, then you should get a different mixer. Go to www.consumeraffairs.com. Look through mixer reviews and problems. It will assist you to learn from others, so you can make an educated choice for your next mixer. If you found this solution helpful, please rate it. Good luck. Ricardok45
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The Planetary plate comes attached to the shaft from the factory. It is not supposed to get loose and come apart but it often does due to the mixer's vibrations and the user's constant attaching and removals of the flat beater, wire whip or dough hook onto the beater shaft. Try to remove the Planetary plate first : Gently rock it from side to side while pulling on it to separate from the shaft. Notice the groves on both the shaft and inside the planetary housing. That is how they are attached to one another at the factory (just friction, no screws or pins). Now for a permanent solution: Take a trip to Home Depot or Ace hardware and buy the J-B Industro Weld Compound (Not the 5 minute type). Mix an equal amount from both tubes (Black and Red). Use a Q-Tip and apply a thin layer of the mixture on both the shaft (grooved section) and inside the planetary housing. Now re-attach the planetary plate to the shaft. Use a long strip of duct tape to hold the plate in place (to prevent it from falling back out). Allow the epoxy to dry overnight or at least for 8 hours. The Planetary assembly is now permanently attached to the shaft of the mixer.
Put the flat beater on and mount the bowl to the machine. Now look for the screw next to where the beater mounts on the head- this is the adjusting screw. Turn it counterclockwise to lower the beater, just a quarter of a turn, and then check where it's running in the bowl. Repeat as necessary. If you need to raise the beater, just turn the screw the other way.
It sounds like you have two problems. First, the black marks are usually because of a reaction between the beater and certain chemicals used in dishwashers. Try washing the beater by hand and scrubbing it throughly to remove any residue. If this works, don't use the dishwasher again. You could also buy a plastic coated beater.
It also sounds like the bowl height needs adjusting. There is a screw just under the head for this.
Sounds like the shear pin on the planetary shaft has sheared off. Has the mixer been subjected to a heavy load. Remove the planetary and see if the shear pin is intact otherwise you may have to open up the transmission.
If it's just the wire beater attachment, then it's possible it's oxidation from the metal/aluminum. Did you put it in the dishwasher? The manual says not to put the wire beater in the dishwasher. Hope that helps.
This is a common issue with the Kitchenaid food grinder. The black residue is a product of the meat itself.
With Kitchenaid Food Grinder Attachments, it is recommended that the meat be partially frozen before grinding. This is to ensure a quality grind and to make sure the meat holds all its juices while grinding.
If any juices from the meat are leaked into the food grinder, the friction will cause a chemical reaction and turn the juice from the meat into a black substance.