I need help

Hi,
I suggest you hp supported links please visit and read it.
Cannot Send or Receive Faxes and HP Printer Support

Thanks,

My cell phone frequently turned off and i dont know why then last time I turned it on,it was asking for a security code and i dont know why..i dont evevn know my security code..i already tried 12345 but it doesnt work..please do help me..my IMEI is 355029000657957..thanks in advance..

To test it try faxing a test sheet to a known good # using "hook" you will be able to hear the prosses, if the rx unit picks up hit start button and it should go, this tests the line modem etc.

-Carl, please let me know if this helps.

1. issue may be with telephone line conditions,  try sending a fax at a different time 2. Disable Error Correction Mode 3. reduce thefax speed 4. try a fax test to  hp at 1888 473 2963 

1)Disconnect the power cord from the rear of the HP Fax machine.
2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable Line Interface Unit (LIU) where the phone line plugs into, verify that it is securely snapped in place.
3)If the HP Fax model belongs to the HP Officejet R80 Series , verify that the cable which goes from the Automatic Document Feeder assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.

If you have a hand set try to use it as a phone. If no dialing tones are present check the phone line connection. If the fax is well connected there is a good chance that you need a part for the machine.

You may have been given a heap of junk. Happens all the time. Just place the document face down in the ADF and dial the number then press the green button to send.

Sounds like the machine is trying to talk to the computer make sure the function is set to fax mode this will be in your manual.

Once you have tried this try sending a fax see what happens.

Hope this is some help to you please rate me.

Cheers
J

If this is primarily happening with receipts from one sending fax machine, the most likely cause is that the sending machine is transmitting an end code that causes this page to print.

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