a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
We suggest you first remove all of the ink cartridges from the HP D7160 printer, then attempt the carriage un-jamming instructions as provided by the others above. If the jam still cannot be cleared then either the flex driver cable has a problem or the service station (below carriage assembly) is blocking carriage travel.
For advanced HP D7160 printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following Inkjet411 support site link: http://inkjet411.com/?page_id=1813
Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support this ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:
We also have ink refilling centers in many University stores across the USA & Canada, including:
Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison
Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 300 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance.
Alternatively, if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).
Go in to the setting to see if you have enabled colour, it may be set to print in black only. check the cartridge to see if the ink is actually coming out. I once had the same problem when using a refillable cartridge and the chip on mine was faulty and had to be taken back to the shop.
With this type of printer you need to have a full black cartridge to print black and white. The new Canon BCI-24 black cartridge from Staples is only $8.29. These cartridges are even cheaper from refillers. I recommend Cartridge World or Office Depot for printer cartridge refills.
I would guess that without specifics I would look at the printer settings. You may have the "print in grayscale" box checked thereby printing all colors in shades of black. I don't understand if you want to print in color or black and white by your question, but the solution addresses both possibilities.