Question about Lexmark X5470 All-In-One InkJet Printer

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My 5470 lexmark printer will not let me scan a document, it says

It says it cannot retrive application list. i have checked manual, i dont see a solution, can you help me please

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Hi,
The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Lexmark X5470) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Posted on Jan 07, 2009

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2 Answers

Lexmark x5650 cannot retrieve application list


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Jan 16, 2012 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

How do set up my lexmark pro901 to scan to my pc so that I can email the scans


Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

Sep 19, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

Will not retrive application list when trying to scan a photo


right click on the folder and then chose open. then click on pic

Jul 27, 2010 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

I put a document under the lid and press the 'check' button and after 30 seconds of waiting , i get the response 'cannot find application'.


I've had the same problem with my Lexmark. You have to load the CD that came with the printer to get the Lexmark Imaging Studio. Then, when you request the scan from the scanner, it downloads the "Application List", which it requires to scan (just the way it was engineered). Sometimes the Application List will download the first time, but I've had to turn the printer off and on and try it 3 times before it downloaded properly. It's kind of a flakey system, compared to some, but works good once you get it going. Once you scan, the program will come up to show it, and from that point on you will be able to subsequently scan from the program screen.

Mar 16, 2010 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

My printer wont scan every time i try it says can not retrieve application list what does this mean?


Please follow the steps given below to add applications to Imaging studio:
1. Open the Imaging Studio and then click "scan," after the scanned document appears as a preview.
2. Click "Other Software" at the bottom.
3. That will open up the list of application list, to modify the application list, click on "Modify Application List".
4. Please add the application you want to scan and click on "Close."

Aug 20, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Have a Lexmark X5470; when 'Scan Mode' is engaged,


on your computer: click on start all programs / programs check for the lexmark folder ( lexmark 5400 Series ) check if there is any application under it ( AIOC , Productivity Studio, or Imaging Studio ) If there is: check your firewall, this might be blocking the application list. If there's none: Using the disc: Start My Computer / Computer Open your CD/DVD drive where the lexmark disc is Open application folder Run Setup under application folder. This should update the software

Mar 19, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Could not install driver for x5470 on second xp


i have downloaded cjb5400EN.exe file for lexmark x 5470 series All-in-one printer, but i could not scan the document. kindly help me in this regard

Oct 26, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark 5400 series


hmmm..what are you using for the scanner function?

http://tinyurl.com/6qcpgy

Aug 17, 2008 | Lexmark X5470 All-In-One InkJet Printer

4 Answers

Lexmark X5470 scanner problem


i had the same problem but if you open the Lexmark All-In-One center (can be found in start --> all programs --> lexmark 5400 series --> all-in-one center) and select scan (it will work)

if you dont have the program installed find your installation disk and when u re-install it, it should come up again

SH33P

Feb 10, 2008 | Lexmark X5470 All-In-One InkJet Printer

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