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If highlights a problem with Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11 To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type........ dxdiag ........in the Open box, and then click OK Run through the tabs checking the 'notes' windows for information The version will be shown on the 'Systems' tab
Does the webcam work locally at all? If not, you might need to install the webcam driver first. Once the webcam shows up as working in the Device Manager (under imaging devices), you can configure it as the video input source in the chat program.
Before you can use your webcam in any chat program you have to configure it to that program
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.
working OK ?
CONFIGURE TO SKYPE Connect webcam Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly. The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted. Mine, I just unplug it from the USB and plug it back in to reboot the software. If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Start Skype. On the 'Tools' menu, click 'Options'. In the navigation pane of the Skype 'Options' window, click 'Audio Settings' Run down the list setting your defaults Select your webcam as the default microphone. Make a free test call Click 'Save' In the navigation pane of the Skype Options window, click Video Settings. This will launch your webcam Adjust quality of picture in 'Settings' Check the correct webcam is shown as default Click Save Test your webcam by making a Skype test call. For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)