Question about Kenmore 98702 Stacked Washer/Dryer

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Spins slowly in stackable washer dryer

the agitator works fine. The problem is in the extracting cycle where the spinning is not fast enough to pull out the water.
Almost always the clothes are soaking wet. Sometimes if we put almost nothing in, the spin cycle will pull out some water.

This is not an old washer / dryer as you still sell comparable models. Kenmore brand.The machine will only do one thing at a time. Either wash or dry, which is how it is designed if that gives you an idea of the model number.

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Sounds like your spin brake is not releasing when the spin starts

Posted on Jan 08, 2009


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Washer is not agitating in whites and slowly in colors. What and how do we troubleshoot?

1) Verify a circuit breaker isn't tripped

2) Advance the timer control dial slowly 360 degrees-

If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.

If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.

3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.

4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.

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If this is a belt drive unit it could be the belt or whats called a actuator also call a shifter. This componet switches the gearbox from agitate during wash to Spin to extract the water from the garments.
Happy Holidays

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You will need to replace the switch I am afraid. If I had your Model # I could get you the part # . If you would like to order a swtich, I can give you my web site address

I would appreciate if you would rate my prfomance here because I am new to this site. Any feed back on how I am doing would be helpful.

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Kenmore stackable mod number 417.94802301

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