Question about Kenmore 98702 Stacked Washer/Dryer
the agitator works fine. The problem is in the extracting cycle where the spinning is not fast enough to pull out the water.
Almost always the clothes are soaking wet. Sometimes if we put almost nothing in, the spin cycle will pull out some water.
This is not an old washer / dryer as you still sell comparable models. Kenmore brand.The machine will only do one thing at a time. Either wash or dry, which is how it is designed if that gives you an idea of the model number.
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Posted on Jan 02, 2017
Tips for a great answer:
1) Verify a circuit breaker
2) Advance the timer
control dial slowly 360 degrees-
If the washer starts
spinning, then we know the motor and drive belt are
fine but that there is something wrong with either the timer control dial or
the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is
attached and not broken by removing the back panel. If the belt is broken,
replace it. If it is loose, then tighten it by loosening up the bolt holding
the motor and moving it on its swingarm (much like a car alternator) until
there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid
safety switch- Is it loose or cracked?
If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.
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