Question about Kenmore 98702 Stacked Washer/Dryer
the agitator works fine. The problem is in the extracting cycle where the spinning is not fast enough to pull out the water.
Almost always the clothes are soaking wet. Sometimes if we put almost nothing in, the spin cycle will pull out some water.
This is not an old washer / dryer as you still sell comparable models. Kenmore brand.The machine will only do one thing at a time. Either wash or dry, which is how it is designed if that gives you an idea of the model number.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 09, 2016 | GE Dryers
1) Verify a circuit breaker
2) Advance the timer
control dial slowly 360 degrees-
If the washer starts
spinning, then we know the motor and drive belt are
fine but that there is something wrong with either the timer control dial or
the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is
attached and not broken by removing the back panel. If the belt is broken,
replace it. If it is loose, then tighten it by loosening up the bolt holding
the motor and moving it on its swingarm (much like a car alternator) until
there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid
safety switch- Is it loose or cracked?
If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.
Aug 05, 2012 | Frigidaire FEX831CS Top Load Stacked...
Oct 10, 2011 | Kenmore 98702 Stacked Washer/Dryer
Nov 21, 2017 | Whirlpool LSQ9500L Top Load Washer
Jun 14, 2010 | LG WM3431 Front Load Washer / Dryer
May 09, 2009 | Kenmore 88752 Top Load Stacked Washer /...
Apr 30, 2009 | Kenmore 98702 Stacked Washer/Dryer
Mar 13, 2009 | Washing Machines
Dec 29, 2008 | Washing Machines
Feb 21, 2016 | Kenmore 98702 Stacked Washer/Dryer
245 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: