Question about TruTech PVS12701 Portable DVD Player

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I have a Tru tech portable dvd player model no. 12701C, and i cant get the lid to close or the dvd player to read the disk i believe because it turns on and just says "Open" on the screen...the dvd inside isnt spinning or anything...can you help me?

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Unfortunately, if the lid will not close properly, there is nothing you can do to fix that. Furthermore, if while holding the lid down the unit still shows "open" on the screen, the unit definitely needs to be repaired or exchanged. If you're in warranty, contact the manufacturer or the extended warranty company for the procedure you'll need to follow.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Posted on Feb 05, 2009

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Mark

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