Question about Microsoft 20GB Hard Drive for Xbox 360

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Used 20gb hd for xbox 360 doesn't work

I bought a 20gb hd for my xbox 360 and as soon as I turn it on, error message comes up telling me to contact xbox customer support, is there anything I can do to fix this problem.

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  • Anonymous Mar 22, 2014

    When i put it in goes to a error comes up. but when i take it out it works perfect

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  • 97 Answers

Your best bet is to contact customer support just as it says. They may be able to help you fix the issue over the phone. Good luck.

Posted on Jan 08, 2009

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try the ff:
-turn off your xbox
-remove your hdd from the xbox
-turn on the xbox while the hdd is removed
-if you're still getting the sme error code, your xbox needs to be repaired/replaced

-=hope that your xbox is still under warranty=- ^^

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