- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This means there is a communications error. Make sure there is a dial tone or that the line is working properly. unplug the fax machine and plug in a phone and see if it is working. If it is not working you need to call the telephone company.
Please rate me 4 thumbs
I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone?
When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work.
If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP.
If you can verify that, we can go from there.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
You can cancel a fax job that is stored and waiting in the memory. 1 For MFC-210C, press Menu/Set, 2, 5. For MFC-420CN, press Menu/Set, 2, 6. Any jobs that are waiting will appear on the LCD. 2 If you have more than one job waiting, press ▲ or ▼ to select the job you want to cancel. Press Menu/Set. —OR— If you only have one job waiting, go to Step 3. 3 Press 1 to cancel. To cancel another job go to Step 2. —OR— Press 2 to exit without canceling. 4 Press Stop/Exit.
That should do it for clearing faxes you dont need you can also print off all the faxes in the memory and I believe that clears it. Enjoy, Lee