Question about HP Photosmart C6180 All-In-One InkJet Printer

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Printer will only print, not copy fax or scan

I have a hp photosmart c6180 all in one printer. It has been working great and all of a sudden I can only print now and not copy, scan or fax. I have tried uninstalling and reinstalling and still the same. I can find not a thing wrong with the printer other than only printing. Any help would be great.

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  • esrom Jan 10, 2009

    I found out by elimating different procedures that the scan, fax and copy features of my all in one photosmart printer I found that the scanner light was out and could not be reaired , therefore requireing me to purchase a new model, fortunatly this is one of those rare times when I actually bought a extended warranty.

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Hi,
It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Posted on Jan 07, 2009

  • chris grams
    chris grams Jan 07, 2009

    Here's the HP software link:
    http://h10025.www1.hp.com/ewfrf/wc/softw...

    Try getting the latest driver for your operating system and installing that from the Device Manager, and installing the driver by using the 'Let me choose the driver' option and navigating to the folder where you unzipped the latest downloaded driver to, click Install, then reboot and it should work..
    There has been a lot of trouble with the All-in-one software and Vista, but if all else fails, Scan by using the Photo Gallery method above.
    Good Luck!

    Chris (ziraffa)



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SCAN,COPY,FAX PROBLEM


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
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  6. Press the On button to turn the printer on.
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