Question about Kenmore 46462 Front Load Washer

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Washer don't work (F21) message

Everytime I turn on the washer, I'm getting a F21 message. Right after review my problem shutting book, I found the problem is related to the water hose....I have a Kenmore washer model # 47532602

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The "F21" error is a "Long Drain" error code. The following link explains:

If you still require assistance, please let me know.

Posted on Jan 09, 2009


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Posted on Jan 02, 2017


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I have a maytag 5000 series washer. We are getting an f21 error code. I unscrewed the white drain filter and cleared it. There was little in it. I keep getting the f21 error though. Can you help?

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    Mar 17, 2011 - my maytag 5000 series steam washer stopped and said Sud and now says ... Clicking this will make more experts see the question and we will .... I bought aMaytag 3000 seris in 2008 and I am getting these messages: F21 ... Maytag 5000 Series washer F21 error code was flashing and door will not open.

    Whirlpool/Kenmore/Maytag & more-F02/F21 & Sd error codes

Feb 09, 2016 | Maytag Washing Machines

2 Answers

Error message SUD and F21 even after unclogging the filter

Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!

Feb 04, 2014 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Hi We have a Kenmore HE2 plus front load washer. Its not too old but it came with the house. Recently we have been getting error messages 5D, F21, and F23. I pulled off the front panel and cleaned out...

Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.


Sep 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

F21 Whirlpool duet washer, removed front panel unclogged restarted and still f21? Tech came in and had no idea said he smelled something burning, must of been his imagination.

ohh, duets are such a treat.

If the drain time exceeds eight minutes, “F21” will be displayed,
the water valves will turn off and the pump will stop running.
Press PAUSE/CANCEL to drain the machine. The display will be
cleared and the machine will turn off after a maximum of eight

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

this is what Whirlpool says, but we have found that this doesnt always work.

Nov 23, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F21 error code and washer will not drain and spin

I hope that I can help you. I had the very same situation today 9/1/2009. After working on it for quite some time and thinking that I may have to replace the Central Control Unit (CCU) it is back to normal and working just fine.
Our original trouble indication was that the washer stopped somewhere between starting a load and what should have been spinning and emptying. We didn't know what a trouble code was early we know a lot more about the system and how it should work. I called Sears about a tech. coming out to repair it and they quoted me $129.00 service call plus parts minimum. I asked them if the people were experiened and they said that they didn't know who it would be or where they would be coming from and they named four towns/cities where they could be coming from. I don't mind paying for quality service and a super tech, but I decided I wasn't going to pay for just anybody and not knowing if they were experienced or not.
First thing I did was to clean out the drain pump filter. it's located under the bottom front cover. you need to remove the three 1/4 inch screws located at the top of this cover. the maintenance book is located inside this cover also.
Pull the cover out to the front and set it aside. Inside is a large round stove knob looking item. this is the drain pump filter clean out. Taurn it counter clock wise (left) to remove it. You may need to catch some water when it gets loose. I packed three towels under it and saturated all. I found a 8 inch long platic ty-wrap, a plastic flosser, a paper clip, two sheet metal screws, a hairpin, matchstick, two rocks, earring, a foam earplug, .380 bullet, (lead only) and a chemical hand warmer bag along with some messy stuff. I cleaned the filter and inside of same throughly.
That may be all you need to do to get it back working. Put the drain filter back together and the bottom cover on and try it. Good luck at this point...I wasn't so lucky. Mine didn't work and the symptoms didn't change. I went through the book and found nothing to match my washer situation. The code I had was a F21, but the symptoms didn't match. It would not fill the tub and wouldn't start. I found the internal water valves would not operate to let water in...the dispenser motor was stopped in position III and not moving. My symptoms were a combination of code F21, and some of codes F27, F28, F30, and F01.
The book states in many places "Verify CCU operation by running a Diagnostic test or any cycle." I ran the diagnostic test so many times I can do from memory... I still kept getting the F21 display error code.
I finally stopped doing the diagnostics tests and tried something else and it worked. The CCU unit must have been in a situation which it couldn't change correctly.
I unplugged the washer for two minutes per the book. Plugged it back in. Then I attempted to use the washer as if it wasn't broke. I went through each wash cycle and each one failed and gave me the F21 code. Continuing with each cycle...if it failed I pressed the stop button twice and turned the power off. Then I attempted the next washing cycle...each one failed and gave the F21 code.
Then I went turned the washer on and went to the "Drain and Spin" cycle which is the same one used in the dianostic mode...but I didn't enter the diagnostic mode...rather I just pressed the "Start" button. Victory was so sweet! The tub started to turn, the motor for the dispenser moved to another position and it seemed to be better. I let it spin for approximately two minutes. Then I put it into the 'Normal/Casual mode and pressed start. everything worked as it should and the codes were gone. It works just fine.
The CCU wasn't working properly as long as I kept attempting diagnostics, but when I started the "Drain/Spin" mode something in the processor changed and it worked as it should.
I hope this helps someone else. At one point I came very close to ordering a new CCU unit...but kept testing/trying things and am glad I did.
Good luck to you and may the good lord take a liken' to ya'.

Aug 30, 2009 | Kenmore HE2 Plus Front Load Washer

6 Answers

Problem with F21 code on whirlpool duet sport

i had the same problem. take the bottom cover off of the front of the washer. on the right you will see a round white screw off cover, it is very tight, it unscrews counter clock-wise. pull this out and see if there is any debris in it. if you look into the hole on the right side there is a hole about 1 inch round, this is the pump opening. you may have to take the gray drain hose off of the back of the pump housing and feel if anything is stuck in there, in my case there was a penny stuck side ways blocking the flow of water. after i took it out the washer has been running great again. this is obviously a design flaw, that something that large could manage to get that far, lucky for me it didn't damage the pump impeller. hope this helps. this should take care of the SD and the F21 error codes.

Aug 04, 2009 | Whirlpool Duet 3.8 cu. ft. Front Load...

1 Answer

Whirlpool duet washer F21 error code. Just bought

"F21" is a Long Drain error. The following link explains how to torubleshoot:

What this usually means is that you have something clogged in the drain pump and it needs to be cleaned out. In the majority of the cases, this corrects the problem. However, if you JUST purchased this washer, and it is brand new (not used), I would recommend you use your manufacturer warranty (good for the 1st year in most cases) to avoid the risk of voiding it. The conditions of some warranties, prohibit the consumer from opening the appliance and attempting any repairs. Read the find print just to be sure.

If you have any questions, please let me know. I hope this helps you.

Jul 09, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Can not clear F21 code even after doing all steps in book

"F21" is a long drain error code. I have a link that you may try to see if there may be some additional things you haven't tried yet:

Try unplugging the washer for at least 30 minutes (if you haven't tried that already). This will reset the Central Control Unit (CCU). This is the main "brain" of your washer. Sometimes this is all that is required to correct momentary glitches. If the error code reappears, check your drain pump for obstructions. This is the most common cause. If you still have questions, please let me know. I hope this helps you.

Apr 23, 2009 | Washing Machines

2 Answers


f21 means long drain time, the pump has a clean out plug that you can remove and look for inpeller problems, and gunk coins ear rings ect.
lean the machine back aginst the wall remove the bottom panel to get access to the pump

I would start here first

Apr 06, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have a whirlpool front load washing machine model WFW8300SW00

Hay Crab.
what I have found is that the washer thinks it is not pumping out .. if your drain pump is clearly removing the all the water in a good time... then the problem is your pressure is telling the computer that it still has water in the machine...

replace the pressure switch and it will solve your f21 error.

It is a round unit on the right hand side on top...with a tube and wires going to it...let me know if it helps

Apr 05, 2008 | Washing Machines

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