Hi there
it sounds like the install cd is corrupt.
Go to the HP support website and download the drivers for the printer.
http://welcome.hp.com/country/uk/en/support.html?pageDisplay=support
the printer should install properly now
Good luck
The cause of the issue is due to conflict and noncompliance of HP software setup installer with the new Internet Explorer 8 beta (IE8 beta 1 or IE8 beta 2, or probably any versions of IE 8 if HP or Microsoft doesn’t change how things interact).
To resolve the problem so that HP software suite can be installed or uninstalled properly without error, user has to uninstall IE8 web browser, and then restart the computer for the change to take effect.
Once reverted back to IE7 or even IE6, any HP software setup can run without error.
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Http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3723466&taskId=135&prodTypeId=15179&prodSeriesId=3723463&lang=en&cc=us
Follow this link select your operating system. Download the latest installation. Make sure to uninstall/delete all scanner software. If you need further assistance please let me know. Also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee
What operating system are you installing it on?
Go here and download the vista driver.
Make sure you unistall the old attempted install (check add/remove programs) to be sure its not in there
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operating with vista home edition
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