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Brand new ScanjetG3110 can not install.get message " HP Installer Recovery Plug-In has stopped Working. Installation stopped .

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  • desaropao Jan 07, 2009

    operating with vista home edition

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Hi there
it sounds like the install cd is corrupt.
Go to the HP support website and download the drivers for the printer.

http://welcome.hp.com/country/uk/en/support.html?pageDisplay=support

the printer should install properly now

Good luck

Posted on Jan 07, 2009

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The cause of the issue is due to conflict and noncompliance of HP software setup installer with the new Internet Explorer 8 beta (IE8 beta 1 or IE8 beta 2, or probably any versions of IE 8 if HP or Microsoft doesn’t change how things interact).
To resolve the problem so that HP software suite can be installed or uninstalled properly without error, user has to uninstall IE8 web browser, and then restart the computer for the change to take effect.
Once reverted back to IE7 or even IE6, any HP software setup can run without error.
window.google_render_ad();

Posted on Jan 07, 2009

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Http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3723466&taskId=135&prodTypeId=15179&prodSeriesId=3723463&lang=en&cc=us
Follow this link select your operating system. Download the latest installation. Make sure to uninstall/delete all scanner software. If you need further assistance please let me know. Also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Jan 07, 2009

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What operating system are you installing it on?

Posted on Jan 07, 2009

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