Question about Logitech Quickcam Chat Webcam

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Connecting Webcab to SKYPE

Hello there
I have loaded the Logitech QuickCam S7500 Software on my laptop and would like to connect the webcab to use on Skype.

Please help as I have been unsuccessful.

Thanks
Colleen

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I could help you but would have to get on Skype and talk you through the setup. Bud

Posted on Jan 09, 2009

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Posted on Jan 02, 2017

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2 Answers

When I try to sign into oovoo it always says fail to sign in. How do I fix it?


Hello!
Sign in failure can be caused not only by the camera or Skype, but also by slow connection.

You first need to make sure that your camera is functional. Please, follow these steps and open these two windows:
  • QuickCam software: Start>Programs>Logitech>Logitech QuickCam and
  • Logitech Webcam Software: Start>Programs>Logitech>Logitech Webcam Software
  • Make sure you can see yourself in the Webcam software window
  • Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
  • Sign in to your Skype, click Tools>Options>General>Video Settings
  • Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
  • Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
  • Save
  • In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
  • Check to mark the box "Let Skype adjust my audio settings"
  • Save
  • It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).

Regards!

Jun 28, 2011 | Logitech Quickcam Chat Webcam

1 Answer

Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

May 05, 2011 | Logitech QuickCam Connect Webcam

1 Answer

My logitech web cam every time i use skype it keeps asking me to shut down any program thats using my web cam


Your webcam may need an update. If you click on the webcab toolbar, there should be an option to update. Otherwise, go to logitech.com, select "support", select "product support"; then follow the options to enter model number or product type.

Mar 07, 2011 | Logitech Quickcam Chat Webcam

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I am new at using Skype. I have had a logitrech Communicate stx Web Cam installed. I notice there appears to be what one would think are microphone holes at the base of the lens as well as the writing...


You are correct.
For Logitech to work with Skype you need to install the Logitech driver for your model WEBcab. Then you need to configure Skype to use the Logitech WEBcam and microphone.

To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then configure Skype. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub, connect it directly to the computer's USB port.

Jul 05, 2010 | Logitech QuickCam Communicate STX Personal...

2 Answers

I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

Mar 09, 2010 | Logitech Webcam

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Webcam not connecting to the YM also Skype


Hello

I got solved the problem by itself.. i didnt do anything. Thank you...

Jul 10, 2009 | Logitech QuickCam Pro 9000 Web Cam

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Quickcam for SKYPE


Hopefully you have not loaded the quickcam software yet. If you have, hopefully you only loaded the drivers for the cam and not the logitech control panel for the camera. If you loaded the control panel, it loads everytime you start your computer and runs minimized in the bottom status bar. When you start Skype, it activates the camera and so does the logitech control panel. Thus you have two programs trying to control the cam at the same time and you have nothing but problems thying to get it to work. You will need to right click on the logitech control icon and exit the program before starting Skype. After you start Skype got to tools, options and set your camera and mic. settings from the drop down menu. You can then go to Skype test call and see if the settings are correct. Skype allows you to turn on the video or off when you make calls to others. This is so they can't see you, but you can see them during the call unless they have theirs turned off also. Good Luck, RAC

Mar 03, 2009 | Logitech QuickCam Connect Webcam

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Download skype and connecting to internet


I believe you are trying to use this cam on skype.Skype has a setup for your cam/mic.follow the prompts.and set-up. if still not working uninstall cam drivers and redownload new from the net @ logitech.com.RICHARDM69

Dec 13, 2008 | Logitech Webcam

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