Question about Acer Aspire One PC Notebook

3 Answers

Acer Crystal Eye Webcam and MSN Messenger

Whenever I try to connect the Acer crystal eye webcam with my msn messenger the following message appears: "Your conversation cannot begin because your camera is currently in use or not plugged in. Make sure your camera is available and try again."
However when I connect the webcam using my desktop icon it works!!!

I cannot use my acer crystal eye webcam in videoconversations!
And only there! It works anywhere else!
I've tried all your solutions over, but no one works. Help!

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  • 7 more comments 
  • sredlich Jan 08, 2009

    exactly the same problem with both computers I bought (both Acer ones).  Worked fine yesterday, but not today.  I think has has to do with the windows update i just recieved

  • satansalami Jan 08, 2009

    Yep! I installed Windows live 2009, and after that, it didn't work.
    Extremely frustrating.


  • Anonymous Jan 08, 2009

    I have the same problem. i tried everything but nothing seems to work!

  • satansalami Jan 18, 2009

    Yeah, thanks. But where do I do this? I need a link :P

  • satansalami Jan 18, 2009

    Acer crystal eye webcam. My pc i called Acer Aspire one.

  • satansalami Jan 18, 2009

    It doesn't work

  • canuckskid Jan 19, 2009

    We updated our MSN live messenger and now our web cam won't work. The web cam works though when you just click on it from the desktop. What can I do? Is it a driver problem?

  • Anonymous Feb 02, 2009

    hi,
    ive tried your solution and it doesnt work.
    the same problem listed here by everyone.
    ...available from desktop, unavailable through
    any web video chat application,(msn,aol,facebook)
    were it not that i had sent 2 successfully
    only that same day, i would think it was the driver.
    more specifically it will not record to the application.


  • lauren_Amii Feb 02, 2009

    can u please help ? mine wont work either

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I'm not sure if your problem is fixed yet or not, but I had this same problem when I updated to windows live 2009. But whenever I deleted it and got an older version of live it works just fine. So, I think it's msn and not the webcam..but i'm not positive about that. Mine just seemed to work after I got an older version.

Posted on May 21, 2009

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Hi Friends,
Problem with
Acer Aspire Notebook Or Laptops? Just visit the sites..
For any Software problem you can visit a link by just Click Here .
For any Hardware problem with this Notebook you can Click Here

Posted on Jul 19, 2010

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  • 46 Answers

My first reccomendation is to get the newest driver pack for that webcam specifically.

Before installing, I would uninstall the webcam drivers you currently have, reboot, then clean install the new drivers.

A lot of the time, it's a driver error that can cause that kind of problem.

Posted on Jan 14, 2009

  • Jonathan Wolf Jan 18, 2009

    Go to your Device Manager, and look at the list till yuou see the webcam. Give me the exact model as it appears there, and I'll give you the link for the updates.

  • Jonathan Wolf Jan 18, 2009

    http://www.radarsync.com/software/s27282...

    That should do it.


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Make sure you are not running the Desktop Icon program first. The camera can only be used by one program at a time.
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1. Click Start, click Run, copy and paste the following text: %SystemDrive%\Program Files\McAfee\SiteAdvisor in the Run box and click OK.
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