Question about Computers & Internet
Right Click on My Computer
Is it displayed under network adapters or does it have a red/yellow exclamation mark next to it under unknown device?
If under unknown locate the drivers and install them.
If it is in the network adapters tab try pinging a website:
Type cmd and hit enter
Type ping www.fixya.com
If you get a response there should not be an issue
If you do not get a reply
Ping your modem (e.g. ping 192.168.10.0)
All modems vary so be sure to look your model up at http://www.portforward.com/english/routers/port_forwarding/routerindex.htm
Pick any program once you have selected yours as we are only searching for you modems default IP.
If you can ping your modem but not connect to the internet type the ip for your modem into a internet explorer window
This should bring up your modem's GUI and allow you to log in (default user and password are generally admin/admin or administrator/administrator)
Once in here verify your WAN account credentials by assuring your name and password match the ones assigned to you by your internet service provider.
If none of my mentioned methods work I would assume it is faulty hardware.
Posted on Jan 07, 2009
It could be a simple matter of bad drivers, go to the motherboard manufacturers website look for your model mobo and download the lan/network driver.
Then go to device manager and uninstall the lan, reboot the pc and reinstall the drivers you just downloaded
post back if any more problems
Posted on Jan 07, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 06, 2010 | Microsoft Windows XP Home Edition
Feb 16, 2010 | Computers & Internet
Jun 13, 2009 | Intel DG31PR Motherboard
May 15, 2009 | EliteGroup P4VMM2 V8.1 Motherboard
Dec 14, 2008 | Dell Vostro 1500 Notebook
Aug 25, 2008 | Maxtor Hard Drive
Jan 08, 2008 | Intel (P42000400512SK478) Pentium 4, 2 GHz...
Oct 17, 2007 | Mach Speed (MSNV-939) Motherboard
Sep 13, 2007 | Select Brands Matsonic mATX 800Mhz s775...
55 people viewed this question
Usually answered in minutes!