Question about Toshiba SD-K620 DVD Player

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Error message My Toshiba SD-K 620 DVD player has been working normally for several years. Now, when a disk is inserted for play the message I get is "Disk Error" and it does not play. Is this a simple problem or should I just thrown the player away and buy a new one? Any information will be appreciated. Thanks.

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  • Thomas Murphy Jun 01, 2007

    I keep coming uo with this screen but don't find any solution. How do I see the solution???

  • imiccastillo Sep 27, 2008

    it started when I placed a disc cleaned with alcohol and i did not allow the disc to dry out so there are cotton residue on it. now it wont play and says error to some of the disc that previously was being played by the deice.

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I think your problem is that your lens( laser lens) that reads the disk is dirty. Try this get q-tip and put just little rubbing alcohol and clean the lens.

Posted on Jun 01, 2007

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After I insert the disc, the digital readout say bAd and the screen states Incorrect Disc.


Hi,
There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.

"Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit. If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit."

Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit.
Hope these info will help you.
Thanks.

Feb 12, 2011 | Toshiba SD-3980 DVD Player

2 Answers

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Hello, The problem could be dirt on the surface of the lens, you can clean this by removing the cover of the dvd player . Gently use a dry cotton bud to clean the lens because the lens is fragile. Insert the disc plate into the dvd player and press play, if it does not play try the second method. Ensure the cover of the player is open, connect the power plug to the mains socket and observe the lens if it beam a red light, Also check the ribbon cable use to connect the lens to the printed circuit board, then gently clean the lens with a dry cotton bud , insert the disc plate and press play to see if it play. If it does not play the disc, then this require a change of the lens

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1 Answer

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Is the code only displayed for a particular disc, or any disc that you try to play? If it is a specific disc there is probably an error on the disc. If the code comes up with any disc you try you will have to take the player to a warranty shop to have them identify the code.

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Make sure you are using the right disk IE, DVD-R or DVD+R. Most Newer DVD player's will play DVD-R but very few play DVD+R

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1 Answer

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hi... the problem might be in ur dvd... If ur dvd is perfect and u found that ur player has some problem means the best solution is that to clean up ur dvd player lense which plays a vital role in reading ur dvd when u insert into it...For cleaning up ur lense all u need is a lense cleaner dvd available in electronic shops.. u can purchase it and play that dvd as normal one.. ur problem will get solved..

thank u rate me!!!

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This is the problem with your dvd player's lance so you need to repair it from your Toshiba DVD/VCR Home Theater System provider. and after replacing it u have to take care of it. do not use crashed disks . Use lance cleaner liquid to clean lance .

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Check formatted disc see if it's +R,-R and see if Toshiba will play homemade disk or just disc recorded in different format.

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Some of the panasonic models had motor problems that cuased them to start not reading disks and give a error code on the display. Maybe yours just has a dirty laser pickup and you MIGHT be able to gently clean it off and see if it will play again, other then that it might well be worn out. most newer machines have a dual laser pickup, one is tuned for pressed cd's and DVD 's and the other is tuned for cdrw and dvdrw style disks.

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