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Metal ice maker arm is stuck midway. Will not produce ice

The small metal arm that raises as the ice fills in my GE side by side with water and ice in the door is stuck. Will go all the way up but only half way down. No other obvious issues. Have felt inside the little tray to be sure nothing was jammed or frozen. Cannot really "see" as well as I'd like as there is only a narrow space between the ice maker and wall of the freezer.

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The small metal arm that raises as the ice fills in my GE side by side with water and ice in the door is stuck. Will go all the way up but only half way down. No other obvious issues. Have felt inside the little tray to be sure nothing was jammed or frozen.I need help !!

Posted on Oct 20, 2010

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Ice maker is not producing ice. Replaced the water filter


  1. It may be turned off. Check the Ice maker shutoff arm located at the top of the ice bin. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, simply lower the wire.
  2. Is there water in the ice cube tray? If not check for water to the water valve. If you have water then it could be either a failed fill valve or ice maker control module is not activating the water valve.
  3. Check for pinched water supply line (behind the fridge)
  4. Do you have an inline water filter? If so, when was it changed last? To test if it is plugged, check for water both before and after the filter system.
  5. Sometimes the water inlet tube that directs water into the ice cube tray freezes over; this can often be thawed out by simply using a hair blow dryer and warming the area (be careful not to overheat the plastics as they can warp or crack). Then adjust the freezer to a slightly warmer setting and make sure water is not constantly dripping from the inlet tube, as it will only freeze over again.
  6. If it continues to drip we may need to replace the water control valve.
  7. The ice maker head assembly may have broken parts. Look to see if the gears are broken.
  8. Check to see if the small plastic arms that rest against the ice rake are broken.
  9. If the ice maker head assembly is modular and you've found broken parts,

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1 Answer

Ice maker stop making ice, water is still coming our of water spo


Hi,
If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:


    • If your ice maker has a small red plastic lever, lower it to lower the wire.


    • If there's no plastic lever, simply lower the wire.


    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.


  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.


  • Thanks! mannu_rakesh

Aug 24, 2009 | GE Profile PSW26P Stainless Steel Side by...

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Water does not fill ice tray GE refridgerator


Hi Alice. If I was nearby I would stop by and take a look for you but since we are cyber only I will assist you and yes, you can fix this yourself!

If your ice maker has stopped producing ice completely, check these, in this order:


  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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2 Answers

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*It could be the water inlet valve.

* It could be the water fill spout in freezer could be plugged with ice. this can be thawed with warm water or a hair dryer.

Hope this helps.

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1 Answer

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If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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If your ice maker has stopped producing ice completely, check these, in this order:

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    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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