Question about Palm Treo 755p Smartphone

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Treo 755 - can only hear sounds through headphone

On an inconsistent basis, I cannot hear calls through the usual method or through speakerphone after I unplug a headphone set.

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  • Anonymous Jan 31, 2009

    I am on my second 755P. Both phones have had this same issue with the head phone jack being defective. Other than that, a great phone. Off to Verizon in the morning.

  • Anonymous Mar 06, 2009

    Same problem. Although yesterday I wasn't able to to hear through it at all. Didn't use the headphone but now the speakerphone and earpiece are off.

  • Anonymous Mar 13, 2009

    after removing headphone jack, the phone no longer works without the headphone jack being plugged in

  • Anonymous Mar 26, 2009

    have a treo 755p, thinks it has a headphone set plugged in on a inconsistant bases. Had a suggestion to delete any blutooth device. seems to work so far.

  • Anonymous Apr 09, 2009

    I have had the same problem w/ my 755p and alltel. Palm nor alltel is able to help now that it's out of warranty.

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  • 448 Answers

You need to take your phone to a cell phone repair center and have them replace the headphone jack. The contacts aren't reclosing. If you found this helpful, please post as such. If you take it to the service center, please post this as fixya. TY

Posted on Jan 15, 2009

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1 Answer

I cannot hear calls but they can hear me


Not much to tell you other than putting the factory software back on it. Thats the chance you take when you flash any phone.

Sep 21, 2009 | Palm Treo 500 Centro

4 Answers

No audio.


i'm having the exact same problem and not one person at the sprint store is willing to give me a straight answer. i found this on the internet:

I was able to make it to the Sprint store on Monday. The tech there told me that the Treo 755 series has this speakerphone/audio problem that they've been seeing alot lately.

Here's what to expect if it happens to you:

- your speakerphone button goes away
- you will not hear the phone ringing or anyone speaking at the other end
- you must use the headset that comes with the phone to hear anything - you most likely won't be able to use any other headset
- you will not be able to hear incoming calls but you will be able to make outgoing calls using the official headset only
- you can get your voice mail messages using the official headset only
- you will not be able to hear music, radio, tv, or any audio whatsoever
- soft or hard reset will do nothing
- your bluetooth headset will not pair with the phone

It's a real drag using those official headsets, how do people get them to stay i their ears I wonder? Mine keeps falling out no matter how I shove the thing in there. But at least I can use the thing until the replacement arrives.

Hopefully you've purchased the $3/month plan to replace your phone if it fails because you will need a new phone. I'm now waiting for the phone to come into the store, they're currently out of stock.

I think I've covered it all. I wanted to be sure to let everyone else know about this problem. Make sure you back-up & synch your phone alot to save your data.

hope that helps!!!

Aug 17, 2009 | Palm Treo 755p Smartphone

1 Answer

Can make outgoing calls, but I cannot hear anything. On speakerphone I can hear them, but they cant hear me


its hardware fault.your speaker is not working.try to disassemble the phone,check the speaker interface if there is a corrossion,clean the interface and assemble your phone again.try to make a call.if still not working replace your speaker.

Jul 19, 2009 | Palm Treo 500 Centro

2 Answers

On my treo the speaker icon is missing. I can not take or make calls...no one can hear me


On my treo 755p the speaker icon is missing. I can not take or make calls...no one can hear me.What can i do to fix it?

Feb 23, 2009 | Palm Treo 755p Smartphone

1 Answer

Treo 755 attachments


Problem solved. I called Sprint technical support and they walked me through the process of deleting some corrupted files.

Nov 04, 2008 | Computers & Internet

3 Answers

Palm treo centro.


I had a frustrating problem, maybe the same.. No sound in or out of the phone, no "Speakerphone" or headset icons showing up on the "dialing" screen. after much frustration, hard and soft resets, etc. it turned out that an annoying and unwanted "voice dial" program had turned itself on and was screwing things up. I had to set it to "Never" use voice dial, now all is back to normal.

Oct 16, 2008 | Palm Treo 500 Centro

2 Answers

Treo 755


Did you ever figure this out? Mine is doing the exact same thing now.

Aug 01, 2008 | Palm Treo 755p Smartphone

2 Answers

Treo 755 not able to make calls


The only workarounds I've read about these issues is:

1. Plug in the headset again and pull it out crisply and see if that works. Another method I heard, is to stick a toothpick in there.

2. Using the OEM Treo mono headset, insert the jack fully into the socket, spin the jack in the socket 180-360 degrees and remove the jack with a quick jerk. If the socket is truly undamaged, this technique, often repeated, seems to enable the speaker.

3. Some report that the headphone jack adapters, 3.5 to 2.5mm, work for this as well, that has NOT been my experience.

4. VolumeCarePro will bypass the headset switch and is a software workaround.

5. Otherwise, the only way I've been able to 'resurrect' the speaker is by hard reset, and once it took two hard resets.

As a result, I do not use my headset jack on my Treo 755p at all any more.



Unfortunately, this is an area that Palm is aware of, but has done little to fix.

is a hard reset

Jan 27, 2008 | Palm Treo 755p Smartphone

2 Answers

Palm treo 650


The 650 seems to have a delicate headphone/mic jack. Dropping the phone, even gently, seems mess up that jack. I returned my first treo 650 as defective, and got a new one. The same thing happened to my new 650 after I simply compressed the phone in my breast coat pocket by holding my mail against my chest.

I can't get a new one because the replacement treo comes with no warranty of any kind. :(

My advice would be to find a PDA/phone repair service to repair the jack or diagnose the problem if it turns out not to be the jack.

Jan 12, 2008 | Palm Treo 650 Handheld

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