Question about Palm Treo 755p Smartphone

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Treo 755 - can only hear sounds through headphone

On an inconsistent basis, I cannot hear calls through the usual method or through speakerphone after I unplug a headphone set.

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  • Anonymous Jan 31, 2009

    I am on my second 755P. Both phones have had this same issue with the head phone jack being defective. Other than that, a great phone. Off to Verizon in the morning.

  • Anonymous Mar 06, 2009

    Same problem. Although yesterday I wasn't able to to hear through it at all. Didn't use the headphone but now the speakerphone and earpiece are off.

  • Anonymous Mar 13, 2009

    after removing headphone jack, the phone no longer works without the headphone jack being plugged in

  • Anonymous Mar 26, 2009

    have a treo 755p, thinks it has a headphone set plugged in on a inconsistant bases. Had a suggestion to delete any blutooth device. seems to work so far.

  • Anonymous Apr 09, 2009

    I have had the same problem w/ my 755p and alltel. Palm nor alltel is able to help now that it's out of warranty.

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You need to take your phone to a cell phone repair center and have them replace the headphone jack. The contacts aren't reclosing. If you found this helpful, please post as such. If you take it to the service center, please post this as fixya. TY

Posted on Jan 15, 2009

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Did you ever figure this out? Mine is doing the exact same thing now.

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The only workarounds I've read about these issues is:

1. Plug in the headset again and pull it out crisply and see if that works. Another method I heard, is to stick a toothpick in there.

2. Using the OEM Treo mono headset, insert the jack fully into the socket, spin the jack in the socket 180-360 degrees and remove the jack with a quick jerk. If the socket is truly undamaged, this technique, often repeated, seems to enable the speaker.

3. Some report that the headphone jack adapters, 3.5 to 2.5mm, work for this as well, that has NOT been my experience.

4. VolumeCarePro will bypass the headset switch and is a software workaround.

5. Otherwise, the only way I've been able to 'resurrect' the speaker is by hard reset, and once it took two hard resets.

As a result, I do not use my headset jack on my Treo 755p at all any more.



Unfortunately, this is an area that Palm is aware of, but has done little to fix.

is a hard reset

Jan 27, 2008 | Palm Treo 755p Smartphone

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The 650 seems to have a delicate headphone/mic jack. Dropping the phone, even gently, seems mess up that jack. I returned my first treo 650 as defective, and got a new one. The same thing happened to my new 650 after I simply compressed the phone in my breast coat pocket by holding my mail against my chest.

I can't get a new one because the replacement treo comes with no warranty of any kind. :(

My advice would be to find a PDA/phone repair service to repair the jack or diagnose the problem if it turns out not to be the jack.

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