Sory I misinterpted your site....I required assistance with an internet problem on my computer which I have been able to resolve satisifactorily on my own. I will however in the future avail my self of your services on an as needed basis
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I remove things like that easily, but i also remove all t r o j a n s manually in the registry and hidden and system folders too. Some of this can't be taught quickly in a post. If you install teamviewer i can remotely work on your computer and you can watch and learn. We can talk back and forth with a chat box that comes with teamviewer. If you want this sort of help contact me at firstname.lastname@example.org and we'll have to set up a time where both of us are online for me to fix it. Mike
1) Try a 'hard reset':
while the power is on, stick a small (tooth/match) stick through the hole
under your unit base and opposite to were the USB connector go, for a
few seconds, remove the pressure on the stick will cause a complete
system reboot if possible.
2) Check the health of your Tomtom One flash drive: connect to the
computer, use Windows Explorer -> Properties -> Tools >
Error-checking to scan and repair any problem.
3) Restore software: using TomTom Home, restore from a previous backup followed by a
device update while connected online.
Hope it helps: let me know how you go and good luck!
Connect it to your pc then turn it on. It should either connect or ask you to connect to the pc. If tt home opens shut it down. Do a complete backup of your unit onto the desktop. DO NOT USE TOMTOM HOME TO DO THIS!!!! After doing a complete backup format the drive on your tt useing fat 32. Open tt home and let it reload your os. Do this a couple of times to get the newest os. Disconnect your tt from the computer the way you normally do and restart your tt. Reconnect your tt and do not let home start. Go to your backup and copy and paste your maps back onto the root of your tt. If you have any question email me.
Hope this helps
middle right on screen in box click [Get/download: tomtom Home 2.5 latest application] for youe system.
save and run the download then install.
restart your comp./PC.
open Home 2.5 programe (tomtom).
the user screen has options for you to look at your device & swap info dev}comp. (vise-versa) and other options.
explore your device and be shre to back up aswell.
you will need to plug in your device via USB when prompted & eject/remove the device only after you have clicked Disconnect tomtom via the programe or Safely Remove Devices within windows.
you will need to register to use some functions.
mapshare is well worth joining too as it was updates exclusive to mapshare, joining is free.
If your device freezes at the start-up screen after you turn it on or your device is looping, the TomTom application may not be installed properly.
See some examples of start-up screens here. The image may vary on previous TomTom devices or if you have replaced the image.
Before you begin, make sure you have TomTom HOME installed on your computer (www.tomtom.com/home ).
To solve this, follow the steps below. Remove the current application
1. Connect your device to your computer using the USB cable or dock.
2. Reset your device.
3. Turn on your device by pressing the power button for 5 seconds.
Your device should automatically connect to the computer upon reset. If your TomTom device asks you if you want to connect to your computer, tap YES.
4. Run TomTom HOME.
5. In the Main Menu of HOME click on Remove items from my device.
6. Click on the plus symbol next to Applications. Click in the checkbox on the right to select the application.
7. You will be prompted to confirm the selection, choose Yes.
8. Click on Remove selected items.
9. Choose OK.
10. You will be asked to copy the item to your computer before removing, do not copy the item. Instead, choose Back.
The application will then be removed.
Reinstall the TomTom application:
1. Start TomTom HOME.
2a. If you previously updated your device on this computer, click Add Maps, Traffic, Voices etc. and then click Items on my computer. You can install the application by clicking the plus symbol and then Add.
2b. If you never updated your device on this computer, click Update my device.
If HOME asks you to Unplug your TomTom device, try clicking OK first. If HOME notes that a problem has occured, click Back.
3. HOME offers to download and install the latest version of the TomTom application.
4. After the application has been installed, click Done and then click Device > Disconnect Device.
Your device should now start-up again. Since you have reinstalled the application, please allow a full 2 minutes for the TomTom device to fully boot.