Question about LaCie (300987U) DVD RW Dual Layer Burner

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DVD stuck in drive

I was attempting to watch Airplan and it is stuck in there, the dvd burner does not respond. there is no way to eject it. the little green light is always on.

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On many DVD drives there is a small hole on the front of the drive that is access to a manual eject mechanism. To be safe, first turn the computer off before attempting to use it. You must be careful shoving things into this access hole, as you can break your DVD/CD drive if you don't know what you are doing - you have been warned. I use a very straightened paper-clip. What you probably should do is practice on a CD or DVD drive that has this access hole and works. Open the CD/DVD drive and observe what the hole points to, use a flashlight and shine it into the eject-access hole with the practice working drive open, and see what the dot of light points to, this is the eject mechanism. If you push this eject mechanism on the unpowered DVD at this point, the drive door unlatches, then you can manually pull the drive-tray open. Do not use excessive force!! Make sure you've unlatched the door first!!

Posted on May 30, 2007

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Try ejecting through my computer then right clicking on the drive and select eject or there should be a little pin hole at the front of the drive to push and force a manual ejection

Posted on May 30, 2007

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1 Answer

Dvd drive door stuck


In case you're not able to eject the disc using the eject button, you can try right clicking on the CD/DVD drive under 'My Computer' and clicking on eject. If that fails as well, you can try to eject the disc manually by pushing a straightened paper clip or a pin into the tiny hole on front of the CD/DVD drive. You should be able to eject it using the last method.

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When I Press Eject button the tray does not open. It is also taking too much time during booting.


Use a pin and insert in the emergency eject hole (usually in the center below the tray) and then you can eject the drive tray with force. It is time you planned for a new drive.

Untill then please insert a music CD into the drive tray and leave it there, this will ensure the eject will work (most of the time). Booting time will definitely increase if the drive has issues, reading or responding.

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It says my DVD is working properly but I cannot open the drive....I manually opened the drive and I can't close it without doing manually also. the light comes on but it is not responding.


check the dvd drive and see if there is any damaged on its plastics that may cause the issue. make sure the drive tray is not being stuck and nothing is preventing it from opening or closing. next, try to remove and reconnect its power and data cables. Using different cables if available may also help. if using the eject button works, but not through the OS, a possible reinstall of the driver, the firmware and even of the OS may be necessary. if all else fails, there is a chance that you may need to get a drive replacement.

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Sounds like the belt inside is broken or came off. Does te drive still sound like it is opening but does nothing? Also try using a small paper clip and push it into the small hole on te front of the CD-ROM that will at least open the drive manually and possible fix the problem if the device is stuck.

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hello, here is the simplest thing to do if your cd/dvd is stacked inside. 1. punch through the hole infront of your burner using a paper clip, that will force the cd door to open, try it..

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If you are asking, how to manually eject a disc from a drive, I can help.

If you have a Disc stuck in the drive, you can always use a paper clip to preform a manual eject. Just unbend a paper clip, and stick it in the pin size hole on the front of the drive. Keep pushing until the drive door opens.

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ya litte tiny hole in there stick paper clip in it push the tray will open then pull it open rest of way may even reset it cheak cables

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There is a small hole in the drive, insert a paperclip and push in to eject the drawer manually.. the disk might be stuck and jammed the drive

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