Question about Vtech i5807 (735078006394) Cordless Expansion Handset

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Hard to press keys on i5807 vtech phones

I have a base phone i5867 and an expansion unit i5807 they are now more than 2 years old. I am highly satisfied with their performance in all aspects except both the handset keypad have started troubling as it has become contantly hard to press certain keys like # 8, 4 & 1. sometimes i have to press them 4 to 5 times. I thought there might be some dust which might have been collected underneath the pad so i tried to open and clean it. I could find 4 screws at the battery compartment but still could not open it. I don't want to force and break it as i love these phones. I shall be really thankful if someone can help me figure out how to fix it.
Thanks in advance.

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Your best bet is to get new handsets

Posted on Jan 07, 2009

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To register a handset to the base, follow these steps:

Step 1: If ENTER BASE ID is displayed on the handset, proceed to the next step; if not, press MENU on the handset, then press ▼ until REGISTER is highlighted; now press OK.

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In my case, I was able to remove the battery from the phone [as you did] but also unplug the power on the base unit for several seconds. After restoring power to both, I was able to re-register the handset and it appears to be working more reliably now.

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