Question about Windsor SR12 Sensor Bagged Upright Vacuum

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Central vaccum I have a two story home. I have had the vaccum for 10 years now. All of a sudden each unit where you connect the hose on the 1st story do not work..on the second story of the house they work. I checked the circuit breakers and they are all ok. If I turn the main switch on for the unit..they work. Any help would be greatly appreciated. Thank you

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Re: central vaccum

If the outlets work on the 2nd story ok, and not on the 1st floor, then you may have a wire that has come loose. There maybe a junction that split off between the 1st and 2nd floor. I assume you are talking about the suction and not the brush roll on the power head. If it is the power head not working, then check where the 2 prongs go into the outlets to make sure that the plug receptacle haven't gotten pushed in from the holder.

Posted on Jan 06, 2008

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    I have a 3 year old NuTone CV 353W central vac system and recently the switch on the hose handle does not turn the system on from any outlet in the house. I have to plug the hose into the outlet and then turn the unit on from the switch on the canister. Any help would be greatly appreciated. Thanks

    I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. There are a couple of things that come to mind, 1st. you may have a bad switch in the hose and in most cases that can be repaired – if not you would have to purchase a new vacuum hose. 2nd. You may have a bad inlet valve in your hose and most of them are low volt of which would only cost less than $10.00 and can be replaced yourself unless you have what they call a SuperValve of which has 2 low volt wires and then it is wired to your home electricity and that should be replaced by an licensed electrician. It is a low volt and high volt inlet.

    #3. the last thing you may check id that you may have a bad relay in the canister itself. Because you should be able to turn on the Central Vac with the switch on the hose and everything should work just fine . feel free to contact your local vacuum cleaner dealer in your area of call the Nutone Factory cust serv line for further assistance. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. Customer Service
    Nutone Inc.
    9825 Kenwood Road
    Suite #301
    Cincinnati, OH 45242
    Customer Service 1-888-336-3948
    Technical Support 1-888-336-6151
    Thanks, Don the Vac Man
    Go Ahead. Use Us.

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