Question about HP LaserJet 2420 Printer

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Tray 2 Open or Empty message

I just replaced the pickup roller and now my Tray 2 flag does not seem to work. Have I got something out of align?

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If the flag is not set correctly it will give you that error. Make sure flag is seated correctly.

Posted on Jan 07, 2009

  • Paul Douglas
    Paul Douglas Jan 10, 2009

    Hi barmstron800:

    There is a tray 2 solenoid on the right side of the printer that is activated whin you load the tray into the printer. If that solenoid is not activated you will get an error. Lets start over.



    1. Remove tray #2.

    2. Rotate the white bushings on each side of the pick-up roller.

    3. Remove the left-side bushind by sliding the bushing to the left.

    4. Slide the roller and the shaft toward the left until they clear the hole in the right-side bushing, and then lift the right end of the shaft.



    Installation is in the reverse as above.

    The shaft has to fit flush and the flag has to be free and clear.

    if you manualy move the flag and it is hard to move freely then it is not aligned with the roller or the black plastic shaft. they all need to lign up and move very easy (The Black Flag).



    pdouglasss



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