Question about GE JES1290 Convection/Microwave Oven

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System Arcs and Makes Electrical buzzing sounds

Purchased the unit, plugged it in, tried to heat water and the machine starting throwing arcs inside and making buzzing electrical sounds. I thought it was going to catch my house on fire. When I called the service number they told me to return the unit immediately and not to try to use it anymore. These machines are not suppose to throw arcs or make any buzzing sounds. Still waiting on replacement (I'm not sure I really want to replace it with the same unit but will give the new one a try, may be replacing with another brand).

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  • skoh8200 Jan 19, 2009

    I have the same exact problem, I have had this microwave for about a year and this just started, I paid almost 200.00 for it and there is no warranty left. I arcs every once in awhile, for no apparent reason but I am afraid to use it.

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If it weren't brand new, I'd suspect arcing due to grease or food particle buildup on or under the stirrer (if equipped) or waveguide cover, or the turntable area.

But since it's new, I would suspect that the stirrer or another part may have been damaged or misaligned in shipping.

Your best bet with a new one is to get it replaced.

It's hard to put a price on peace of mind.

Posted on Jan 09, 2009

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