Question about Brother HL 5250DN Laser Printer

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My printer refuses to acknowledge the existence of paper in the MP tray. HELP! FOR THE LOVE OF GOD, YOU HAVE TO HELP ME!

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  • BWildered Jan 09, 2009

    Same problem here.  Status light is red, paper light flashes yellow.  Paper tray is half full.  Will not print.

  • rockhound758 Jan 27, 2009

    Yooper, I have the same problem as the folks above, but it's a hardware/tray issue I believe, NOT a software issue (at least in my case). The little spring/wire that provides lift for the paper tray ramp is not working, and as a result the paper is not being lifted and the printer reads as out of paper. My guess is that the posters above are having the same problem. Any suggestions?

    Thanks in advance!

    Larry

  • marycla32 Feb 09, 2009

    I also have the same problem : There are still papers inside but it says there is no paper. It Jams sometimes too
    Jules

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There may be a paper jam! If you have checked everything else, open the back of the printer and press the two levers which further release the back of the printer. You may find paper there. I spent nearly an hour conversing with a Brother technical expert because the paper light was blinking, the status light was red, though the computer indicated that the printer was ready, and the blue paper lever at the front of the printer tray indicated full on an empty tray. Once I discovered the paper jammed in the back of the printer and removed it, everything was great!

carterwilli

Posted on Feb 02, 2009

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Normal 0 Driver could be corrupt.
Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 24, 2009

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1 Answer

How do I clear a scanner jam for a MFC 8480


Hi Judy,

Please follow the steps posted below:
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2. Remove any jammed paper from in and
around the MP tray
3. Close the MP tray. Then open the front
cover and close it to reset the machine.
4. Open the MP tray again
5. Fan the paper stack, and then put it back
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Let me know if this resolves the issue,

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Hi James,
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