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if its a cable box then sorry there is no fix for this problem yet if it is a terrestrial box then delete the scrambled channels and rescan if you factory reset the box then you must install the latest firmware
you should not have factory reset when you lose a chnl delete the chnl then rescan you never need to factory reset you lose the flash or newest update you had installed reflash your box and delete the chnls that are scrambled only and then rescan
I had to rescan setting the frequency to 538,500, which was previously defaulted to 539,000. press menu - istallation - manual scan- change frequency typing 538500 - press enable network scan. then -ok. should bring back your channels. after scan is complete make sure your emu is on.