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Shower leaking at showerhead when off, can't identify model

Believe unit is hansgrohe; emailed pictures to hansgrohe but they say it is not theirs. However, I see part of hansgrohe name behind the cartridge. Unit is about 11-12 years old. Was installed by plumbing contractor when house was built and I have no documentation. Cartridge has manual stops to adjust temperature ranges. I have pictures but can't figure out how to attach to this message. However, if you email me, I could respond with an email and include jpeg pictures. I would like toidentify the model so that I can download the instructions, and also to determine if the leak is an adjustment issue or a problem with the cartiridge. Also, to remove cartridge, don't know if I have to turn water off first at house level. I would also like to know how to adjust the temperature range. Trying to do this as DIY but but screw things up.
Thanks in advance for your help.

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Please email pics to kjfournier@verizon.net

Posted on Jan 08, 2009

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