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Do you mean it is not speaking the street names? Have you selected a voice that uses the Text-to-speach (TTS) feature? From the main screen press, "Tools", then "Settings", then "Language." Next to the voices that will speak street names, you will see the (TTS) designation. Press one of these and the unit should tell you the street names.
Press the wrench/tools button at the main menu. Select the icon with the lips (language). You should see (2) buttons labeled American English. The first one makes all of the text on the Nuvi in the English alphabet. The second button is for the voice. If it just says "American English", then it will only say "Left" or "Right". Press this button and select a TTS voice (Text to Speech), like Jill, Jack, Daniel.....etc. That will give you back your street names.