Question about Kenmore Elite 45986 Front Load Washer

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Kenmore elite top load washer with TAPPING NOISE

When the washer is in the first stage of just agitating the clothes, full of water, no matter the size of the load, it makes this horrible tapping noise. it seems to be concentrated on the front right side of the machine, but i'm not a repairwoman! i had a friend lift it up because i got a tip that it might be one of the springs underneath popped off, but all three springs seem fine. no parts are hanging off or broken. does anyone know what might be wrong? it's an older model, but no old enough to be breaking on me!

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Likely the drum friction pads are worn.


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Posted on Sep 10, 2010

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This Kenmore Elite Top Load Washing machine has


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

This gets a little tricky.

It sounds as if, based upon the weight in the tub being reduced, the noise gets less. Something is pressing on something else due to the weight.

If you look at the gearcase parts section of the Sears site, you'll see parts called the agitate gear and agitate cam.

If the agitate cam wears (it's two plastic pieces) when the transmission moves to the spin cycle, the cam is supposed to lift the gear above it.

If it doesn't lift the gear high enough, you'll hear loud gear noise. This may lessen as the washer pumps water out and there is less weight on the spring.

We had the same problem with a washer and found that by replacing the cams, the noise went away.

Please see GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase


Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)


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