Question about Acer Aspire 5500 5570-2609 Laptop

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No sound from dvd's or cd's

Speakers work - have tested. however, i pressed something to "improve" the sound and now i get no sound when i play movies............

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The CD and DVD players are plug and play, so once they are connected correctly and your software is installed correctly there should be now reason why they don't work!

Posted on Feb 17, 2015

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That is weird. If you have a speaker icon in the right lower corner of your screen, right click it. A window should pop up, click on " Open volume mixer"and make sure the slider for your web browser ( And / or any other options) is at the top of the scale, if not drag it up by left clicking on it with your mouse and dragging.
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Audio problems with the DVD+CD-RW on a compaq Presario 2200 it works well with CD but when a play a DVD there's no sound


If this is the case then your audio codecs for dvds are either missing or corrupt. Download K-Lite Mega pack and install this. This will help you with the sound issue and allow you to adjust the sound options as well.

If this is not the problem, make sure you check that your speakers sound output are correctly set to stereo. In the control panel there is the sound option. Speaker setup will allow you to change the configuration. There is a possibility they were switched.

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This solution was prepared By Sami Jalal From Nehru Computer Center


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Sound


inux:
1. System has been set as “Volume mute”. Please press Fn+ F7 to enable speaker.
2. Please click the Diagnostic Tool icon under the Setting Tab==>System Test==>Audio, and test it.
3. Please restore the system for a try.
4. If it is a hardware related problem, please contact the local service center.

XP:
1. System has been set as “Volume mute”. Please press Fn+ F7 to enable speaker.
2. Reinstall the audio driver.
3. Using the support DVD or hard disk partition (requires a recovery partition) to restore the system for a try.
4. If it is a hardware related problem, please contact the local service center.

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Does the laptop play CDs?
If so then when you start a DVD and before you play the movie, go into the audio setting and configure the speakers for laptop stereo speakers.
If you cannot hear music from the CD then check :-
1. The audio settings, volume not set to minimum and mute is not ticked (enabled)
2. Device manager - sound device is enabled and working, if not re-install the sound driver.

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Start- Control panel- Sounds and Audio Devices- In the device volume section click Advanced- Click Advanced again and check if In the other controls section 1 PC Spk mute is checked if so uncheck it If that does not work please let me know so I can help you further

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In advanced sound settings you will find the the speakers are muted..go to control panel,sounds and audio and choose speakers then click advanced or properties..hope this helps

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